| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the displayed images are purely for demonstration purposes. To provide an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also offer a range of products available in stock. Please consult us for our comprehensive product catalog, which includes detailed information on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving. The production cycle is generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are crafted using Shenzhen's advanced technology and perfected processes,ensuring superior quality and maintaining our competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a thriving high-tech hub praised worldwide. Shenzhen, a beacon of science and technology innovation, boasts an impressive array of leading enterprises and cutting-edge resources.
Equipped with 26 state-of-the-art machines including molding, stamping, polishing, engraving, spraying, printing, and laser cutting tools, our company leverages advanced technology to ensure an efficient, precise production process, guaranteeing unparalleled product quality and reliability.
In addition to its technological prowess, Shenzhen offers a vast marketplace and a robust supply chain network. This enables us to seamlessly collaborate with both domestic and international clients, meeting diverse regional and industry needs. We consistently stay ahead of market trends and continuously innovate, enhancing our products and services.
2. How to order?
If our current offerings don’t match your preferences, share your event details via email, WhatsApp, or other contact methods. We will promptly provide a tailored product album for your selection and will discuss product quantity and usage dates. Our experienced foreign trade manager will respond within an hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before starting production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines utilize an ERP quality management system, ensuring adherence to stringent standards and consistency. Products undergo a 100% inspection before packaging and a random QC check before delivery. All shipments meet Factory Standard 2134.
5. Can you accept sample orders?
Yes, we do support sample orders. We provide spot samples free of charge. For customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will enter into a detailed specification contract with you before commencing production.
We also offer several secure payment methods.
Before mass production, we provide a sample for your approval, ensuring that the final product aligns with your expectations.
Pre-payment is generally required as it allows us to procure necessary raw materials, set up production lines, and allocate resources efficiently, ensuring timely manufacturing and precise delivery dates.
In the unlikely event of receiving faulty or substandard products, we have a structured resolution procedure:
Promptly notify our customer after-sales team with detailed problem information. They will reach out to assess the situation and formulate a solution.
Please provide comprehensive details about the issue, including photographs, descriptions, or any relevant evidence. This helps us understand and address the problem accurately.
Based on the severity and per the contract and quality assurance policy, we will offer solutions such as refunds, repairs, or replacements.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to foster long-term partnerships by delivering exceptional products and customer service.
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