| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also have products available in stock. Please consult us for our detailed product catalog, which includes size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and maintaining our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global hub for science and technology innovation. This advantageous location allows us to harness cutting-edge resources and collaborate with world-class tech enterprises, ensuring we stay at the forefront of innovation and excellence.
With 26 sets of state-of-the-art machinery including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment, we ensure an efficient, precise, and stable production process. These advancements guarantee the reliability and superior quality of our products.
Shenzhen's expansive market and robust supply chain network facilitate seamless collaborations with both domestic and international clients. This connectivity enables us to cater to diverse regional and industrial needs, access the latest market trends, and continually innovate and upgrade our offerings.
2. How to order?
If our current styles don’t meet your needs, please share your use scenario or activity details via email or WhatsApp. We will promptly send you a tailored product album for selection. Additionally, provide the product quantity and usage date, and our foreign trade manager will contact you within an hour to offer professional advice.
3. What are your terms of payment?
50% deposit before production and 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. This ensures standardized, consistent production, with 100% inspection before packaging and random QC checks before delivery. All products adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Spot samples are provided free, and for customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before we start production.
We also offer multiple reliable payment methods for added security.
Before mass production, we provide proofing samples for your approval to ensure the production aligns with your expectations.
Pre-payment is necessary to procure raw materials, configure production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will take the following steps:
Notify our customer after-sales team immediately with details of the issue. They will promptly contact you to understand and resolve the problem.
We will request detailed information including photos or descriptions of the quality issue to better assess and address the problem.
Depending on the severity, we will provide a resolution in line with the contract and our quality assurance policy. This may include a refund, repair, or product replacement.
We are committed to ensuring your satisfaction and will collaborate closely to resolve any issues. Our goal is to establish a long-term partnership, providing you with high-quality products and exemplary service.
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