| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our exquisite products are primarily custom-made, and the images shown are for demonstration purposes only. To provide you with an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity. Let us craft the perfect piece tailored to your unique vision.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also carry an elegant selection of in-stock products. Please consult us for our comprehensive product catalog, which includes detailed information on sizes, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and engrave, with a production cycle generally within 2-3 days.
3. What We're Doing
While our prices may not be the lowest, we guarantee unparalleled quality. Our products are crafted using Shenzhen's cutting-edge technology and perfected processes, ensuring superior quality and solidifying our competitive edge.
For further details, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for bespoke customization or choose from a wide array of product styles we offer.
Opt for our ready-made styles, produced using standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, leveraging the benefits of this globally recognized hub of innovation. As a premier center of science and technology, Shenzhen hosts world-leading enterprises and cutting-edge resources.
With 26 sets of advanced equipment, including molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we ensure an efficient and precise production process that guarantees the stability and reliability of our product quality.
Shenzhen's status as an international city provides us with a vast market and a robust supply chain network. This enables seamless collaboration with domestic and international customers, catering to diverse regional and industry needs. We stay ahead by promptly accessing the latest market information and trends, continuously innovating and upgrading our products and services.
2. How to order?
If you don't find a style you like, please inform us of your specific scenario or activity via email or WhatsApp. We will provide a product album tailored to your needs. Let us know the product quantity and usage date, and our foreign trade business manager will contact you within 1 hour with professional advice.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All production lines are equipped with an ERP quality management system. Employees adhere to these standards to ensure product consistency. We conduct 100% inspections before packaging and random QC inspections before delivery. All products comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We provide free spot samples and can offer free proofing or mold fee exemptions for customized products, depending on the order size.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed contract before starting production.
Multiple reliable payment methods will be provided.
Upon commencing mass production, we will provide a sample for your approval, ensuring the final production aligns with the sample specifications.
Pre-payment is standard in most cases to facilitate the purchase of raw materials, production line configuration, and resource allocation, ensuring timely manufacturing and accurate delivery dates.
Should you receive a faulty or poorly manufactured product, we will address the issue as follows:
Promptly notify our customer after-sales team with details of the issue. They will contact you to understand the problem and propose a solution.
We will request detailed information about the quality issue, such as photographs and descriptions, to accurately assess the problem.
Depending on the severity, we will resolve the issue in accordance with the contract and our quality assurance policy. This may include a refund, repair, or replacement.
We strive to ensure your satisfaction and are committed to resolving any issues. Our goal is to build long-term cooperation, offering high-quality products and exceptional service.
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