| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our products are primarily custom-made. The images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements such as product size, material, process, and quantity.
The production period for custom products typically ranges from5-10 days.
2. Pricing for In-Stock Products
We also offer products available in stock. Please consult us for our product catalog, which includes detailed information on size, materials, and processes. Pricing will be determined based on the quantity you require.
For in-stock blank products, we simply need to assemble and add engraving. The production cycle generally takes within 2-3 days.
3. Our Commitment
While we may not offer the lowest prices, we guarantee unparalleled quality.Our products are crafted using Shenzhen's cutting-edge technology and perfected processes, ensuring superior quality and a distinct competitive edge.
For further details, please consult our dedicated business team. Click here to contact us
4. Your Choices
Customers can provide their own design images for customization or choose from a wide array of product styles we offer.
Opt for our ready-made styles, produced using standard molds, to save on mold costs without compromising quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global hub of high-tech innovation. As a premier science and technology center, Shenzhen attracts leading enterprises and abundant resources, allowing us to leverage cutting-edge advancements and maintain a competitive edge.
Boasting an impressive array of 26 state-of-the-art machines, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment, we guarantee efficient, precise, and reliable production processes, ensuring top-tier product quality and stability.
Shenzhen's international stature provides access to an extensive market and a robust supply chain network. This enables seamless collaboration with both domestic and foreign clients, catering to diverse regional and industrial needs. Moreover, we stay ahead of market trends to continually innovate and elevate our offerings.
2. How to order?
If our current selection doesn't meet your needs, simply share your event scenario via email or WhatsApp. We will promptly provide you with a product album tailored to your requirements. Share your desired quantity and usage date, and our foreign trade manager will offer professional advice within an hour.
3. What are your terms of payment?
A 50% deposit is required before production begins, with the remaining 50% due prior to delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are managed by an ERP quality management system, ensuring standardized processes and product consistency. Each item undergoes a 100% inspection before packaging, with additional random checks by QC prior to delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Complimentary spot samples are available, and for customized products, we offer free proofing or waive mold fees based on order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We ensure security by signing a formal specification contract before initiating production.
Additionally, we provide multiple reliable payment methods for your convenience.
Before mass production begins, we will provide a proofing sample for your approval, ensuring the production process aligns with your expectations.
Pre-payment is typically required to facilitate the purchase of raw materials, setup of production lines, and allocation of resources, ensuring timely manufacturing and consistent delivery schedules.
If you receive a faulty or poorly manufactured product, we will take the following corrective actions:
Promptly notify our customer after-sales team. They will contact you to assess the issue and determine the appropriate solution.
Please provide detailed information about the quality issue, including photographs, descriptions, or other relevant evidence to help us understand the problem comprehensively.
Based on the severity of the issue, we will offer a solution in line with the contract terms and our quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to your satisfaction. We aim to resolve any issues efficiently, fostering a long-term cooperation built on trust, high-quality products, and exceptional service.
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