| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Custom-Made Products
Our bespoke products are crafted to order, with the images provided solely for illustrative purposes. To offer you an accurate quote and production timeline, we require detailed information on your specifications, including size, material, process, and quantity.
The typical production period for custom orders spans approximately5-10 days.
2. Pricing for In-Stock Products
We also offer a selection of in-stock items. Please reach out for our comprehensive catalog, which includes information on sizes, materials, and manufacturing processes. Pricing will be based on your required quantity.
For blank in-stock items, assembly and engraving are the only steps needed, with a usual production cycle of just 2-3 days.
3. Our Expertise
Although our prices might not be the lowest, we assure you of unparalleled quality.Our products are crafted with cutting-edge technology and refined processes from Shenzhen, ensuring outstanding quality and giving us a competitive edge.
For more information, please reach out to our business team. Click here to get in touch with us.
4. Your Choices
Customers can either submit their own design images for a personalized touch or choose from a diverse range of styles we offer.
Select from our ready-made styles produced with standard molds to save on mold costs while maintaining excellent quality.
Opt for custom designs that require precision-redesigned drawings for mold creation (note: crystal, glass, acrylic, and wood products do not need mold manufacturing).
Why Choose Jianxin Handicraft?
1. Quality and Process Excellence
Our factory, strategically located in the heart of Shenzhen, leverages the technological prowess of this global science and technology hub. Shenzhen stands as a beacon of innovation with its world-leading enterprises and rich innovation resources, providing us with unparalleled advantages.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our facility ensures efficient and precise production. This advanced machinery guarantees the stability and reliability of our product quality, reinforcing our commitment to excellence.
As an international metropolis, Shenzhen boasts an extensive market and supply chain network. This enables seamless collaboration with both domestic and international clients, catering to diverse regional and industry needs. Additionally, our strategic location allows us to stay abreast of the latest market trends and innovations, continuously enhancing our products and services.
2. How to Place an Order?
If the styles available don't match your preferences, please share your usage scenario or event details via email or WhatsApp. We will promptly send you a tailored product album for your selection. Inform us of the product quantity and desired usage date, and our foreign trade manager will reach out within an hour with professional advice.
3. What Are Your Payment Terms?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Assurance for Large Orders?
Absolutely. Every production line is integrated with an ERP quality management system. Employees adhere to stringent standards to ensure product consistency. We conduct 100% inspections before packaging, followed by random QC inspections before delivery. All shipments comply with Factory Standard 2134.
5. Do You Accept Sample Orders?
Yes, sample orders are welcome. We offer free spot samples, and for customized products, we can provide free proofing or waive mold fees based on the order quantity.
6. How Do You Protect Customers Who Pay in Advance? What If the Product Is Incorrect or Poorly Made?
Before production, we will establish a formal specification contract with you.
We offer multiple reliable payment methods for your convenience.
Upon the start of mass production, a proofing sample will be provided for your approval, ensuring the final product aligns with the sample's standard.
Pre-payment is often required to cover raw material purchases, production line setups, and resource allocation, ensuring timely manufacturing and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will follow these steps to resolve the issue:
Promptly notify our customer after-sales team with the problem details. They will contact you to understand the issue and find a resolution.
We will request detailed information, such as photographs and descriptions, to understand the problem's nature and extent.
Based on the issue's severity, we will provide a solution per the contract and quality assurance policy. This may include a refund, repair, or replacement.
We are committed to ensuring your satisfaction with our products and will work diligently to resolve any issues. Our goal is to foster long-term relationships by delivering high-quality products and exceptional service.
At Shenzhen Jianxin Handicraft Co., Ltd., we have dedicated 20 years to perfecting the art of crafting bespoke high-quality trophies, medals, badges, and commemorative coins.
With a decade of rich experience in international trade,we have developed an in-depth understanding of diverse customer needs. This allows us to offer a broad spectrum of extended business services. Should customers require additional complementary product procurement, we have established an extensive network of supply chains across China.This robust network enables us to secure competitive pricing and guarantee superior quality and service, significantly saving our customers both time and money.
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