| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our masterpieces are predominantly custom-crafted, with the displayed images serving purely as samples. To offer a precise quote and timeline, we require detailed information on the product's dimensions, material, manufacturing process, and the desired quantity.
The production timeline for custom-designed pieces typically spans 5-10 days.
2. Pricing for In-Stock Products
We also boast a collection of ready-made items. Please reach out for our comprehensive catalog, featuring extensive details on sizes, materials, and crafting techniques. Pricing will be contingent on your order volume.
For blank in-stock items, we simply need to assemble and personalize with engraving, with a swift production cycle of 2-3 days.
3. Our Commitment
Though our prices may not be the lowest, we promise unparalleled quality.Crafted with Shenzhen's cutting-edge technology and refined processes,our products exemplify superior craftsmanship and our competitive edge.
For more information, please reach out to our expert business team. Click here to contact us
4. Your Choices
Customers can either submit their own design images for bespoke creations or select from the diverse range of styles we offer.
Opt for our ready-made designs, produced with standard molds, to save on mold costs without sacrificing quality.
Choose custom designs requiring carefully redrawn schematics for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the bustling metropolis of Shenzhen. This high-tech hub, known as one of the world's premier science and technology innovation centers, is home to leading global tech enterprises and a wealth of innovation resources.
Equipped with 26 advanced sets of machinery for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, our company leverages cutting-edge equipment and technology. This ensures a production process that is both efficient and precise, guaranteeing the stability and reliability of our product quality.
Furthermore, Shenzhen's status as an international city provides access to an expansive market and supply chain network, enabling seamless collaborations with domestic and international clients. We stay abreast of the latest market trends and information, continuously innovating and upgrading our products and services to meet diverse regional and industry demands.
2. How to order?
If our current styles do not meet your needs, please provide us with details about your intended use scenario. We will curate a product album tailored to your specific requirements. Share details such as quantity, size, material, and the desired usage date. Our foreign trade business manager will contact you within 1 hour with professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Every production line is integrated with an ERP quality management system. Our employees adhere to system-defined standards to ensure product consistency. We conduct a 100% inspection before packaging, and our QC team performs random inspections before delivery. All products are shipped in compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are provided free of charge, with customers only needing to cover the freight costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before production begins, we will sign a comprehensive specification contract with you.
Additionally, we offer multiple reliable payment methods.
Once mass production starts, we will provide a proofing sample for your approval, ensuring that the final products adhere to the accepted sample's production process.
Our pre-payment policy allows us to purchase raw materials, configure production lines, and allocate resources efficiently to fulfill your order on time, ensuring accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following actions to resolve the issue:
Promptly notify our customer after-sales team with details of the issue. They will swiftly contact you to understand the problem and find a solution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or any other relevant evidence to better understand the problem's nature and extent.
Based on the problem's severity, we will offer a resolution in accordance with the contract terms and our quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to your satisfaction. We will work diligently to resolve any issues and aim to establish a long-term partnership by consistently providing high-quality products and exceptional service.
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