| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our exquisite products are predominantly custom-made, with the displayed images serving solely for illustration. To offer a precise quotation and production timeline, we require detailed information about your specific needs, including product size, material, process, and quantity.
Typically, the production period for custom products spans5-10 days.
2. Pricing for In-Stock Products
We also maintain a selection of in-stock products. Please contact us for our comprehensive product catalog, detailing size, materials, and processes. The price will be calculated based on the quantity you require.
For in-stock blank products, which only require assembly and engraving, the production cycle usually ranges between 2-3 days.
3. Our Commitment to Excellence
Although we may not offer the lowest prices, we stand by the exceptional quality of our products.Crafted using Shenzhen's cutting-edge technology and refined processes,our products exemplify superior quality, establishing our competitive edge.
For additional information, please reach out to our business team. Click here to contact us
4. Your Choices
Customers can submit their own design images for customization or select from our diverse range of product styles.
Opt for our ready-made styles, produced with standard molds, to minimize mold costs while maintaining impeccable quality.
Select custom styles that necessitate meticulously redesigned drawings to ensure precise mold creation. (Please note that crystal, glass, acrylic, and wood products do not require mold manufacturing.)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, harnessing the immense benefits of this high-tech metropolis. As a global hub of science and technology innovation, Shenzhen is home to world-leading enterprises and cutting-edge resources.
Our company boasts 26 sets of state-of-the-art equipment including molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more. This advanced machinery ensures an efficient, accurate production process while maintaining the stability and reliability of product quality.
Furthermore, Shenzhen's status as an international city provides access to a vast market and a comprehensive supply chain network. We seamlessly collaborate with domestic and foreign customers to meet diverse regional and industry needs, staying abreast of the latest market trends to continuously innovate and enhance our products and services.
2. How to Order?
If you cannot find a style you like, please inform us of your intended usage scenario via email or WhatsApp. We will send you a product album tailored to your needs and request the product quantity and usage date. Our foreign trade business manager will contact you within an hour to provide professional advice.
3. What Are Your Terms of Payment?
A 50% deposit is required before production, with the remaining 50% balance due before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. All production lines are equipped with an ERP quality management system. Employees follow system standards to ensure product consistency, performing 100% inspections before packaging and random QC checks before delivery. All products adhere to Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. Free spot samples are available, and we offer free proofing or waive mold fees for customized products based on the order quantity.
6. Customer Protection: What if the Shipped Product is Incorrect or Poorly Made?
We sign a formal specification contract before starting production.
We offer multiple reliable payment methods.
Upon commencing mass production, we provide a proofing sample for your approval and then proceed according to the sample's production process.
Typically, our manufacturing processes are prepaid to secure raw materials, configure production lines, and allocate other necessary resources. This ensures timely manufacturing and accurate delivery dates.
In case of faulty or poorly manufactured products, we will take the following steps:
Inform our customer after-sales team of the issue and provide relevant details promptly. They will contact you to understand the problem and propose a solution.
We will request detailed information about the quality issue, such as photographs, descriptions, or any other relevant evidence, to better understand the problem's nature and extent.
Depending on the severity of the issue, we will offer a solution based on the contract terms and our quality assurance policy, which may include a refund, repair, or replacement.
We are committed to ensuring your satisfaction with our products. Our goal is to establish long-term cooperation by providing high-quality products and excellent service, and we will work with you to resolve any issues.
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