| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our extraordinary products are primarily custom-made, with the images displayed serving as inspiring samples. To offer an accurate quotation and production timeline, we must understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is typically around 5-10 days.
2. Price for In-Stock Products
We also offer a selection of exquisite in-stock products. Please consult with us for our comprehensive product catalog, detailing size, materials, and processes. The price will be determined by the quantity you require.
For in-stock blank products, only simple assembly and engraving are needed, making the production cycle generally within 2-3 days.
3. What We're Doing
While our prices may not be the lowest, we proudly guarantee unparalleled quality.Our products are manufactured using Shenzhen's most advanced technology and perfected processes, ensuring superior quality and maintaining our competitive edge.
For further details and personalized assistance, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for bespoke customization or choose from our diverse array of elegant product styles.
Opt for our exquisite off-the-shelf styles, crafted using standard molds, to save on mold costs without compromising quality.
Choose custom styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global hub of high-tech innovation. Leveraging the city's cutting-edge technology and resources, we ensure unparalleled quality and innovation in our products.
With 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we guarantee an efficient and precise production process that ensures consistent product reliability and stability.
Shenzhen's vast market and sophisticated supply chain network enable us to seamlessly collaborate with domestic and international clients, meeting diverse needs effortlessly. We stay ahead of market trends and continuously innovate to enhance our products and services.
2. How to order?
If you don't find a style that suits your needs from our collection, simply share your event details via email or WhatsApp. We'll send you a tailored product album to choose from and require the product quantity and usage date. Our foreign trade manager will get in touch within 1 hour to offer expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Production follows stringent standards, ensuring product consistency. Every item undergoes 100% inspection before packaging, with additional QC random checks before delivery, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We offer free samples for spot orders and can waive proofing or mold fees for customized products based on the order volume.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract before production begins.
Additionally, we provide multiple secure payment options for your convenience.
Before mass production, we'll present a proofing sample for your approval, ensuring the final product matches your expectations.
Pre-payment is typically necessary to procure raw materials, set up production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery dates.
In the event of a faulty or poorly manufactured product, we will take the following measures to resolve the issue:
Notify our customer after-sales team promptly with the problem details. Our team will quickly assess the situation and propose a resolution.
Provide comprehensive information about the quality issue, including photographs, descriptions, or other relevant evidence to facilitate our understanding of the problem.
Based on the issue's severity, we will offer a solution in line with the contract terms and our quality assurance policy, which may include a refund, repair, or product replacement.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to build long-term partnerships by delivering high-quality products and exceptional service.
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