| Customization: | Available |
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| Clarity: | VVS |
| Color: | Black, Brown, Green, Purple, Red, Silver, Transparent, White, Yellow |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are predominantly bespoke, and the images presented serve as samples only. To deliver an accurate quote and production timeline, we need detailed information regarding your specific requirements, including product dimensions, materials, processes, and quantities.
The typical production period for custom orders is approximately5-10 days.
2. Pricing for In-Stock Products
We also maintain a selection of products in stock. Kindly consult us for our product catalog, featuring comprehensive details on dimensions, materials, and processes. Pricing will be based on the quantity you need.
For in-stock blank products, we only need to assemble and sign engraving, typically completing the production cycle within 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we unwaveringly promise unsurpassed quality.Our products leverage Shenzhen's cutting-edge technology and refined processes,ensuring superior quality and a competitive edge.
For more detailed information, please reach out to our business team. Click here to contact us
4. Your Choice
Customers can submit their design images for customization or select from a wide range of product styles we offer.
Opt for our ready-made styles, produced with standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, a vibrant hub of high-tech innovation. As a global center for science and technology, Shenzhen is home to leading enterprises and abundant innovation resources.
Shenzhen Jianxin Handicraft Co., Ltd. boasts 26 sets of advanced equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These state-of-the-art technologies ensure an efficient and precise production process, guaranteeing the stability and reliability of our product quality.
Situated in an international city, our factory benefits from Shenzhen's vast market and robust supply chain network. This allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. Additionally, we stay ahead by accessing the latest market information and trends to continuously innovate and upgrade our products and services.
2. How to Order?
If our current styles do not meet your needs, please share your usage scenario through email or WhatsApp. We will send you a product catalog tailored to your requirements. Provide us with the product quantity and desired use date, and our foreign trade manager will contact you within 1 hour with expert advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. How Do You Guarantee Quality Control for Large Quantities?
All our production lines are equipped with an ERP quality management system. Employees strictly follow system-set standards to ensure product consistency. We conduct 100% inspections before packaging and random QC inspections before delivery. All products comply with Factory Standard 2134.
5. Do You Accept Sample Orders?
Yes, we support sample orders. Spot samples are free of charge, and we offer free proofing or waive mold fees for customized products based on the order quantity.
6. How Do You Protect Customers Who Pay in Advance? What If the Shipments Are Incorrect or Poorly Made?
We sign a formal specification contract before starting production.
We also offer multiple secure payment methods.
Upon the commencement of mass production, we provide a proofing sample for your approval, ensuring subsequent production aligns with this approved sample.
Most of our processes are pre-paid to facilitate the purchase of raw materials, configuration of production lines, and allocation of resources for your order. This approach ensures punctual manufacturing and accurate delivery dates.
If you receive products that are faulty or poorly manufactured, we will take the following steps to address the issue:
Promptly inform our customer after-sales team with relevant details. They will contact you to understand the specific issue and find a solution.
We will request detailed information about the quality issue, such as photographs, descriptions, or other relevant evidence to better comprehend the nature and extent of the problem.
Depending on the severity, we will provide a resolution in line with the contract terms and our quality assurance policy. This may include a refund, repair, or product replacement.
We are committed to ensuring your satisfaction with our products. We aim to resolve any issues collaboratively and maintain a long-term partnership by delivering high-quality products and outstanding service.
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