1. Price for Customized Products
Our exquisite products are predominantly custom-made, with the images showcased serving purely for illustrative purposes. To provide you with an accurate quotation and production timeline, we must understand your specific needs regarding product dimensions, materials, processes, and quantities.
The production period for custom products typically spans5-10 days.
2. Price for In-Stock Products
We also offer a selection of in-stock products. Please contact us for our comprehensive product catalog, detailing sizes, materials, and production processes. Pricing will be based on the quantity you require.
For in-stock blank products, only assembly and engraving are needed, with a production cycle usually within 2-3 days.
3. What We’re Doing
While our prices may not be the lowest, we guarantee unparalleled quality.Our products are crafted utilizing Shenzhen's cutting-edge technology and refined processes,ensuring exceptional quality and a competitive edge.
For more information, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for a tailored creation or select from the various product styles we offer.
Choose our off-the-shelf styles, manufactured using standard molds, to save on mold costs while maintaining high quality.
Opt for custom styles that need meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
5. Cost-Saving Consideration
For orders under $500, shipping costs may surpass the product value.Please carefully consider the value of your purchase to economize.
Exact freight costs will be calculated by our business manager and the shipping company, or customers may choose their own shipping partners.
Why Choose Jianxin Handicraft Processes?
1. Quality and Process Assurance
Our factory, nestled in the heart of Shenzhen, leverages the cutting-edge advantages of this high-tech metropolis. Shenzhen, being a global hub for science and technology innovation, boasts world-leading enterprises and unparalleled innovation resources.
With a suite of 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we ensure an efficient and precise production process. These advanced technologies guarantee the stability and reliability of our product quality.
Moreover, as an international city, Shenzhen offers a vast market and intricate supply chain network. This unique position allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. We stay ahead by accessing the latest market trends and constantly innovate to upgrade our products and services.
2. How to Place an Order?
If our current styles do not meet your needs, please share your event details with us. We will recommend a curated product album tailored to your use scenario. Provide us with the quantity, size, material, and usage date, and our foreign trade manager will contact you within an hour to offer expert advice.
3. What Are Your Payment Terms?
We require a 50% deposit before production begins and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large-Scale Orders?
Absolutely, our production lines utilize an ERP quality management system. Employees adhere to system standards, ensuring product consistency. Every item undergoes 100% inspection before packaging, with random QC checks prior to delivery, all in accordance with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we welcome sample orders. Stock samples are provided free of charge, with customers only responsible for freight.
6. Customer Protection for Advance Payments: What if the Product is Incorrect or Poorly Made?
We will draft a formal specification contract before commencing production.
We offer multiple secure payment methods to ensure reliability.
Before mass production, we provide a proofing sample for your approval, ensuring alignment with production standards.
Typically, our processes require pre-payment to secure raw materials, configure production lines, and allocate resources for timely manufacturing and on-schedule deliveries.
If the product received is faulty or substandard, we will take the following steps to resolve the issue:
Promptly inform our customer after-sales team of the issue, providing relevant details. They will contact you to assess the situation and seek a solution.
We will request detailed information about the product issue, such as photographs, descriptions, or other evidence, to understand the problem comprehensively.
Based on the issue's severity, we will offer a resolution per the contract and quality assurance policy, which may include a refund, repair, or replacement.
Our goal is your satisfaction. We are committed to resolving issues collaboratively, striving for long-term partnerships and delivering high-quality products and exceptional service.
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