| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are primarily bespoke, with displayed images serving only as samples. To provide you with an accurate quote and timeline, we need detailed information on your desired product's size, material, process, and quantity.
The typical production timeframe for customized items is approximately 5-10 days.
2. Pricing for In-Stock Products
We also house a selection of ready-made items. Please consult our comprehensive product catalog, which details sizes, materials, and processes. Pricing will be based on the quantity you order.
For pre-made blank items, we only need to assemble and engrave them, with a typical production cycle of 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we unwaveringly commit to offering the highest quality.Manufactured with Shenzhen's cutting-edge technology and perfected processes, our products ensure superior quality and a competitive edge.
For comprehensive information, consult our business team. Click here to contact us
4. Your Customization Choices
Customers can either provide their unique design images for personalization or select from our diverse range of styles.
Opt for our off-the-shelf designs, created using standard molds, to save on mold costs without sacrificing quality.
Select customized styles that necessitate precise, redesigned drawings for mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing.)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, leveraging the city's unparalleled technological advancements. As a key global hub for innovation, Shenzhen boasts a concentration of the world’s leading tech enterprises and resources.
With 26 state-of-the-art machines dedicated to molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our facility guarantees efficient, precise production processes. This ensures stable and reliable product quality.
Shenzhen’s dynamic market and expansive supply chain network facilitate seamless collaboration with domestic and international clients. We stay ahead of the curve with timely insights into market trends, driving continuous innovation and product enhancement.
2. How to Order?
If our current styles do not meet your needs, please share your usage scenario via email or WhatsApp. We will send you a tailored product album for selection. Provide us with the quantity and intended use date, and our foreign trade business manager will reach out within 1 hour with expert guidance.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. All production lines are integrated with an ERP quality management system. Our employees adhere to stringent standards, ensuring product consistency. Each item undergoes a 100% inspection before packaging, with additional random checks by QC before shipping, in compliance with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. We offer free spot samples and can provide free proofing or waive mold fees for customized products, depending on order quantity.
6. Customer Protection for Prepayments? What if the Product is Incorrect or Poorly Made?
We will enter a formal specification contract with you before production begins.
Additionally, we offer multiple reliable payment methods for your convenience.
Before mass production, we provide a proofing sample for your approval and proceed based on this sample.
Typically, we require prepayment to purchase raw materials, configure production lines, and allocate other necessary resources, ensuring timely manufacturing and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we follow these steps to resolve the issue:
Notify our customer after-sales team promptly with details of the issue. They will contact you to understand the problem and find a resolution.
Provide detailed information about the quality issue, such as photographs, descriptions, or other relevant evidence, to help us assess and address the problem accurately.
Based on the severity of the issue, we will offer a solution in line with our contract and quality assurance policy. This may include a refund, repair, or replacement.
Our commitment is to ensure your satisfaction. We aim for long-term cooperation by providing high-quality products and exceptional service, resolving any issues promptly and effectively.
Shenzhen Jianxin Handicraft Co., Ltd. boasts a legacy of over 20 years, specializing in the bespoke creation of premium-quality trophies, medals, badges, and commemorative coins. Our unwavering commitment to excellence has positioned us as a trusted name in the industry.
With a robust 10-year track record in foreign trade, our expertise ensures seamless international transactions and unparalleled service.Our extensive experience allows us to deeply understand our customers' needs, enabling us to offer comprehensive business extensions. For any additional product procurement requirements, we've cultivated a vast network of supply chains across China.This network empowers us to secure competitive pricing and ensures superior quality and service, significantly saving our customers both time and costs.
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