| Customization: | Available |
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| Type: | Model |
| Material: | Crystal |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our creations are primarily bespoke, with imagery provided purely for illustrative purposes. We strive to tailor each product to your exact specifications regarding size, materials, craftsmanship, and quantity. This personalized approach allows us to offer precise quotations and production timelines that align perfectly with your needs.
The production period for custom products typically spans 5-10 days.
2. Price for In-Stock Products
We also maintain a selection of products available for immediate purchase. To explore our offerings, please request our comprehensive product catalog detailing size, materials, and craftsmanship. Pricing is contingent upon the quantity ordered.
For in-stock blank items, we can swiftly assemble and engrave within a production cycle of 2-3 days.
3. What We're Doing
While we may not always offer the lowest prices, we guarantee unparalleled quality.Harnessing Shenzhen's cutting-edge technology and refined processes, we produce items of exceptional quality, securing our competitive edge.
For further details, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers have the freedom to provide their own design images for a truly personalized touch or to select from a diverse range of styles we offer.
Opt for our off-the-shelf styles, crafted with standard molds, to mitigate mold costs without sacrificing quality.
Alternatively, choose custom styles that necessitate detailed, precision-driven mold creation (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing).
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a hub of innovation and technology. As one of the world's foremost centers for science and tech breakthroughs, Shenzhen offers unparalleled access to leading enterprises and cutting-edge resources.
Boasting 26 state-of-the-art machines, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment, we ensure high-efficiency, precision, and unwavering product quality.
Shenzhen's position as an international city gives us access to an extensive market and supply chain network, enabling seamless collaboration with domestic and global clients. We stay ahead of market trends and continuously innovate to enhance our product offerings and services.
2. How to order?
If our current styles don't meet your needs, contact us via email or WhatsApp with details of your use scenario. We'll send you a curated product album for selection. Simply inform us of the product quantity and usage date, and our foreign trade manager will respond within an hour with expert advice.
3. What are your terms of payment?
50% deposit before production, 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system to ensure consistency. We conduct 100% inspections before packaging, and our QC team performs random checks before delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we accommodate sample orders. Spot samples are free of charge, and for customized products, we may offer free proofing or waive mold fees depending on the order size.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We sign a formal specification contract prior to production.
Additionally, we offer multiple reliable payment methods.
Once mass production begins, we provide a proofing sample for your approval, ensuring adherence to the approved sample's production process.
Prepayment is typically required to secure raw materials, configure production lines, and allocate resources, ensuring timely manufacturing and accurate delivery dates.
If you receive faulty or poorly manufactured products, we will take swift action to resolve the issue:
Contact our customer after-sales team promptly with the issue details. They will reach out to understand the problem and find a resolution.
Provide detailed information about the quality issue, such as photos, descriptions, or other relevant evidence to help us assess the problem.
Based on the severity, we'll offer a solution per our contract and quality assurance policy, which may include a refund, repair, or replacement.
Our commitment is to ensure your satisfaction. We aim to build long-term relationships by offering high-quality products and exceptional service.
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