1. Pricing for Customized Products
Our offerings are predominantly custom-crafted, with the displayed images serving as exemplars. To deliver an accurate quote and timeline, we must thoroughly understand your specifications regarding size, material, process, and quantity.
Typically, the production timeline for bespoke items spans approximately 5-10 days.
2. Pricing for In-Stock Products
We maintain a selection of in-stock items. Kindly consult with us for our comprehensive product catalog, detailing sizes, materials, and processes. Pricing is contingent on the required quantity.
For blank in-stock items, assembly and signature engraving are required, with a production cycle of generally 2-3 days.
3. Our Commitment
While we may not always offer the lowest prices, our commitment to the highest quality is unwavering.Our products are crafted using Shenzhen's cutting-edge technology and refined processes,ensuring exceptional quality and our competitive edge.
For more comprehensive information, please liaise with our business team. Click here to contact us
4. Your Choice
Customers have the option to provide their design images for customization or select from the diverse product styles we offer.
Opt for our ready-made styles, which are produced using standard molds, to gain cost efficiency without sacrificing quality.
For custom styles requiring precise mold creation from redesigned drawings, choose our meticulous craftsmanship. (Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
5. Cost-Saving Consideration
For orders under $500, shipping costs might surpass the value of the products.(Please carefully weigh the value of your purchase to optimize savings)
Our business manager, in conjunction with the freight company, will calculate specific shipping costs. Alternatively, customers may use their preferred shipping partners for transportation.
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, allowing us to leverage the vast resources and cutting-edge technology of this global innovation hub. As a recognized center for science and technology, Shenzhen houses some of the world's top tech enterprises and an abundance of innovation resources.
Boasting a fleet of 26 state-of-the-art molding, stamping, polishing, engraving, spraying, printing, laser cutting, and other advanced machines, we ensure a highly efficient and precise production process. This advanced technology guarantees the stability and reliability of our product quality.
Shenzhen's status as an international city offers a robust market and extensive supply chain network, facilitating seamless collaboration with both domestic and international clients. This allows us to cater to diverse regional and industrial needs. We stay ahead of market trends and continuously innovate our products and services to meet evolving demands.
2. How to order?
If our existing styles do not meet your needs, please share your use scenario or activity details via email or WhatsApp. We will provide a tailored product album for your selection and discuss your desired product quantity and usage dates. Our foreign trade business manager will respond within 1 hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are integrated with an ERP quality management system. Employees follow stringent standards to ensure product consistency. Each item undergoes 100% inspection before packaging, and our QC team conducts random checks before delivery. All products are shipped according to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Free spot samples are available, and for customized products, we offer free proofing or waivers on mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a specification contract before commencing production.
Multiple reliable payment methods will be provided.
Before mass production begins, we will provide a sample for your approval, ensuring that the manufacturing follows the agreed production process.
Pre-payment is often required to secure raw materials, configure production lines, and allocate resources to meet your order. This ensures timely manufacturing and accurate delivery dates.
If the delivered product is faulty or poorly manufactured, we will take the following steps to resolve the issue:
Inform our customer after-sales team promptly with details of the issue. They will contact you swiftly to understand the problem and propose a solution.
We will request detailed information such as photographs, descriptions, or other relevant evidence to better understand the nature and extent of the issue.
Based on the severity of the issue, we will offer a resolution aligned with the contract terms and our quality assurance policy. This may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We are dedicated to resolving any issues and fostering long-term cooperation by providing high-quality products and exceptional service.
For 20 years, Shenzhen Jianxin Crafts has been dedicated to the bespoke creation of superior-quality trophies, medals, badges, and commemorative coins.
A Decade of Global Trade ExpertiseOur extensive experience allows us to thoroughly understand our customers' needs, enabling us to offer a wide range of business extension services. If customers require additional product procurement, we have established an expansive network of supply chains across China,
ensuring that our clients benefit from competitive pricing, premium quality, and assured service. This significantly reduces both time and costs for our valued customers.
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