| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory, nestled in Shenzhen, leverages the immense advantages of this high-tech metropolis. As a global hub for scientific and technological innovation, Shenzhen harbors world-leading enterprises and unparalleled innovation resources.
With a fleet of 26 state-of-the-art molding, stamping, polishing, engraving, spraying, printing, laser cutting, and other advanced equipment, we ensure our production processes are both efficient and precise. This technology guarantees the unwavering stability and superior reliability of our product quality.
Furthermore, Shenzhen's expansive market and robust supply chain network empower us to seamlessly collaborate with domestic and international clients. This enables us to cater to diverse regional and industrial needs while staying abreast of the latest market trends to continually innovate and enhance our products and services.
2. How to order?
If our current styles don't align with your preferences, simply share your intended use scenario with us. We'll provide a curated product album tailored to your needs. Specify the quantity, size, material, and desired usage date, and our foreign trade business manager will connect with you within 1 hour to offer professional guidance.
3. What are your terms of payment?
A 50% deposit is required before production begins, with the remaining 50% due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Employees adhere to stringent system standards to ensure product consistency. Each item undergoes 100% inspection prior to packaging, followed by random QC checks before shipping. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we warmly welcome sample orders. Stock samples are provided free of charge, with customers only responsible for the shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We ensure peace of mind by signing a formal specification contract with you before commencing production.
Additionally, we offer multiple reliable payment methods for your convenience.
When mass production begins, we will provide a proofing sample for your approval, ensuring that the subsequent production adheres to the sample's standards.
Typically, our processes require pre-payment to procure raw materials, configure production lines, and allocate other necessary resources. This practice ensures timely manufacturing and precise delivery schedules.
If you receive a product that is defective or poorly manufactured, we will take the following steps to rectify the issue:
Promptly inform our customer after-sales team of the problem and provide relevant details. They will swiftly contact you to assess the situation and devise a solution.
We will request detailed information about the quality issue, such as photographs, descriptions, or other pertinent evidence, to better understand the problem.
Based on the severity of the issue, we will offer a solution in line with the contract terms and our quality assurance policy. This may include a refund, repair, or replacement of the product.
We are committed to ensuring your satisfaction with our products and are dedicated to resolving any issues collaboratively. Our ultimate goal is to build long-term partnerships by providing high-quality products and exceptional service.
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