| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our exquisite products are primarily custom-made, with the displayed images serving as a testament to our craftsmanship. To provide you with a precise quotation and production timeline, we must understand your exact requirements, including product size, material, process, and quantity.
The production period for our custom products generally spans 5-10 days, ensuring timely delivery without compromising quality.
2. Price for In-Stock Products
We also offer a selection of products readily available in stock. Consult us for our comprehensive product catalog, detailing size, materials, and processes. Pricing will be determined based on your required quantity.
For in-stock blank products, we ensure swift assembly and engraving, typically completing the production within 2-3 days.
3. Our Commitment
While we may not always offer the lowest prices, we unequivocally guarantee premium quality.Crafted with Shenzhen's cutting-edge technology and perfected processes, our products promise superior quality and a competitive edge.
For detailed information, please reach out to our dedicated business team. Click here to contact us
4. Your Choice
Customers have the freedom to provide their own design images for customization or choose from our diverse range of product styles.
Opt for our off-the-shelf styles, crafted using standard molds, to save on mold costs while maintaining exceptional quality.
Choose custom styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is situated in Shenzhen, a city renowned for its high-tech prowess and innovation. Being one of the world's leading science and technology hubs, Shenzhen boasts an abundance of top-tier tech enterprises and innovative resources, providing us with an unparalleled advantage.
With 26 sets of advanced equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we leverage cutting-edge technology to ensure an efficient and precise production process. This not only guarantees the stability but also the reliability of our product quality.
Furthermore, Shenzhen’s status as an international city gives us access to a vast market and extensive supply chain network. This facilitates seamless collaboration with domestic and international clients, catering to diverse regional and industry needs. We stay ahead of market trends, continually innovating and enhancing our products and services to meet the latest demands.
2. How to order?
If our current styles don't fit your requirements, simply let us know your usage scenario. We will recommend a product album tailored to your needs. Share with us your required quantity, size, material, and usage date. Our foreign trade business manager will reach out within an hour to offer expert guidance.
3. What are your terms of payment?
We require a 50% deposit before production begins and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are equipped with the ERP quality management system. Our employees adhere to system-defined standards to ensure product uniformity. We perform 100% inspections before packaging, followed by random QC checks before shipment. All products comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are available free of charge, with customers covering the freight costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before initiating production, we formalize the agreement with a detailed contract specification.
Additionally, we offer several secure payment methods.
Upon starting mass production, we provide proofing samples for your approval, ensuring subsequent production aligns with the sample's quality.
Typically, we request pre-payment to cover raw material procurement, production line configuration, and other resources essential for meeting your order. This ensures timely commencement of manufacturing and adherence to delivery schedules.
If you receive a defective or poorly manufactured product, we undertake the following steps to rectify the issue:
Report the issue to our customer after-sales team with all pertinent details. Our team will promptly address the situation, working with you to find a resolution.
Provide comprehensive information about the product quality concern, including photographs, descriptions, or other relevant evidence. This allows us to accurately assess the problem.
Depending on the severity, we will offer a resolution as per the contract and quality assurance policy, which may involve a refund, repair, or product replacement.
Our commitment is to your satisfaction. We strive for long-term partnerships and are dedicated to delivering high-quality products and exceptional service, addressing any issues collaboratively.
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