| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is typically around 5-10 days.
2. Price for In-Stock Products
We also offer a selection of in-stock products. Please consult us for our product catalog, featuring comprehensive details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, with a production cycle generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products leverage Shenzhen's advanced technology and perfected processes,ensuring superior quality and a competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the bustling high-tech city of Shenzhen. As a hub of global innovation, Shenzhen is home to world-leading tech enterprises and a wealth of innovation resources, enabling us to leverage cutting-edge technology to its fullest.
Equipped with 26 state-of-the-art machines, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment, our company guarantees an efficient, precise, and stable production process, ensuring the utmost reliability and quality of our products.
Moreover, situated in the international city of Shenzhen, we benefit from an expansive market and supply chain network. This enables us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. We also stay ahead of market trends, continuously innovating and upgrading our products and services.
2. How to order?
If you don't find a style you like in this link, please share your use scenario or activity via email or WhatsApp. We will send you a product album tailored to your requirements. Let us know the quantity and intended use date of the product. Our foreign trade business manager will contact you within an hour to provide professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines feature an ERP quality management system. Employees follow the system's standards to ensure product consistency. Each product undergoes 100% inspection before packaging, with additional random QC inspections before delivery. We strictly adhere to Factory Standard 2134 for all shipments.
5. Can you accept sample orders?
Yes, we support sample orders. Spot samples are free, and for customized products, we offer free proofing or exemption from mold fees, depending on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before beginning production.
We also offer multiple reliable payment methods.
Once mass production starts, we provide a proofing sample for your approval, ensuring production adheres to the sample's standards.
Our pre-payment policy is necessary for procuring raw materials, configuring production lines, and allocating resources to meet your order. This ensures timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Inform our customer after-sales team promptly. They will contact you to understand the situation and address the problem.
We will request detailed information about the quality issue, such as photographs and descriptions, to better assess the problem.
Based on the severity, we will provide a solution in line with the contract and our quality assurance policy. This may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We will work diligently with you to resolve any issues, aiming to foster long-term cooperation and provide you with high-quality products and outstanding service.
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