| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are predominantly bespoke, with the displayed images serving illustrative purposes only. To furnish you with an accurate quote and timeline, we require details on your specific needs regarding product dimensions, materials, processes, and quantities.
The typical production timeframe for custom items is approximately 5-10 days.
2. Pricing for In-Stock Products
We also maintain an inventory of select items. Contact us to obtain our product catalog, detailing sizes, materials, and processes. Pricing is contingent on the ordered quantity.
For in-stock blank products, only assembly and signature engraving are required, typically completed within 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we promise unparalleled quality.Our products benefit from Shenzhen's cutting-edge technology and refined production methods, ensuring outstanding quality and a competitive edge.
For more information, please contact our dedicated business team. Click here to reach out to us
4. Your Selection Options
You may provide your own design images for customization or select from a variety of styles we offer.
Choose our ready-made styles, created using standard molds, to avoid mold costs without sacrificing quality.
Opt for custom designs that require precise redrawing for mold creation. (Note: Crystal, glass, acrylic, and wood products do not need mold manufacturing)
Why choose Jianxin Process?
1. Quality and Process Issues
Our factory is situated in Shenzhen, a hub of high-tech innovation. As a global center for science and technology, Shenzhen is home to leading enterprises and abundant innovation resources, offering us unparalleled advantages.
We are equipped with 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting. These state-of-the-art technologies enable us to ensure efficient, precise production while maintaining superior product quality and reliability.
Shenzhen's expansive market and supply chain network allow us to seamlessly collaborate with both domestic and international clients. We stay ahead of market trends and continuously innovate, ensuring our products and services meet the evolving demands of various regions and industries.
2. How to Order?
If our current styles don't meet your needs, please share your scenario requirements. We'll recommend suitable products from our catalogue. Provide details such as quantity, size, material, and usage date. Our foreign trade manager will contact you within 1 hour with expert advice.
3. What are your Terms of Payment?
We require a 50% deposit before production and the remaining 50% before delivery.
4. Quality Control Guarantee for Large Orders?
Absolutely. Our production lines are equipped with an ERP quality management system. Employees follow stringent standards to ensure product consistency. We conduct 100% inspections before packaging and random QC inspections before delivery, adhering to Factory Standard 2134.
5. Can you Accept Sample Orders?
Yes, sample orders are welcome. We provide stock samples free of charge; customers only need to cover the freight.
6. Customer Protection for Advance Payments? What if the Product is Incorrect or Poorly Made?
We will sign a formal specification contract with you before production commences.
Additionally, we offer multiple secure payment methods.
Before mass production, we will provide a proofing sample for your approval. Production will then follow the approved sample's process.
Pre-payment ensures timely procurement of raw materials, configuration of production lines, and allocation of resources, allowing us to meet your delivery dates precisely.
If the final product is faulty or poorly manufactured, we will take the following actions to resolve the issue:
Immediately inform our after-sales team of any problems. They will promptly contact you to understand the specifics and find a solution.
We will request detailed information about the issue, such as photos and descriptions, to better understand the problem's nature and extent.
Depending on the severity, we will offer solutions per the contract and our quality assurance policy, which may include a refund, repair, or replacement.
Our commitment is to your satisfaction. We aim to build long-term cooperation by providing high-quality products and exceptional service. Any issues will be promptly addressed to ensure a positive experience.
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