| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3. What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory's strategic location in Shenzhen, the global hub for science and technology, allows us to leverage top-tier innovation resources and cutting-edge enterprises. This vibrant city provides a fertile ground for technological advancements that we integrate into our production processes.
Equipped with 26 state-of-the-art machines including molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we guarantee an efficient, precise, and reliable production process. Our advanced technology ensures unparalleled stability and consistency in product quality.
Situated in an international metropolis, our Shenzhen base benefits from a vast market and expansive supply chain network. This facilitates seamless collaboration with global customers, meeting diverse regional and industrial needs. We stay ahead of market trends, continually innovating and upgrading our products and services.
2. How to order?
If our current styles do not meet your needs, please share your event details via email or WhatsApp. We will promptly send a curated product album suited to your scenario. Inform us of the product quantity and usage date, and our foreign trade business manager will contact you within an hour to offer expert guidance.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. All products undergo 100% inspection before packaging, followed by random QC checks before shipment, ensuring compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Spot samples are complimentary, and customized products may also include free proofing or waived mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before commencing production, we will sign a formal specification contract with you.
We offer multiple secure payment methods for your convenience.
Upon starting mass production, we will provide a proofing sample for your approval and adhere strictly to the sample's production process.
Prepayment is required to facilitate the purchase of raw materials and configuration of production lines, ensuring timely manufacturing and accurate delivery schedules.
If you receive a product that is defective or poorly made, we will take the following steps to rectify the issue:
Promptly notify our customer after-sales team with details of the problem. They will reach out to understand the issue and provide a solution.
We will request detailed information about the quality issue, such as photographs or descriptions, to better assess the problem.
Based on the severity, we will offer a solution as per the contractual terms and quality assurance policy, which may include a refund, repair, or replacement.
We are committed to ensuring your satisfaction with our products and will collaborate closely to resolve any issues. Our goal is to build long-term partnerships by delivering high-quality products and exceptional service.
For over 20 years, Shenzhen Jianxin Handicraft Co., Ltd. has specialized in the custom production of premium trophies, MEDALS, badges, and commemorative coins.
With a decade of experience in international trade, we have gained a deep understanding of global customer needs, allowing us to offer comprehensive business solutions. Should our clients require additional products, our extensive supply chain network across China ensures thatwe can secure competitive pricing and guarantee top-notch quality and service. This ultimately saves our clients significant time and costs.
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