| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our exquisite creations are primarily custom-made, and the images displayed serve purely as demonstrations. To furnish an accurate quotation and timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products generally ranges around5-10 days.
2. Price for In-Stock Products
We also boast a selection of products in stock. Kindly consult our product catalog, brimming with details on size, materials, and processes. Pricing will be determined based on your required quantity.
For in-stock blank products, we only need to assemble and engrave signatures. The production cycle typically spans within 2-3 days.
3. Our Commitment
While we may not offer the lowest prices, we unequivocally guarantee the pinnacle of quality.Our products are crafted using Shenzhen's cutting-edge technology and refined processes,ensuring unmatched quality and our competitive edge.
For more comprehensive details, kindly consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for bespoke customization or select from a diverse array of our product styles.
Opt for our available styles, crafted using standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why Choose Jianxin Handicraft?
1. Unmatched Quality and Process Integrity
Our factory is nestled in the heart of Shenzhen, a city renowned globally as a high-tech hub. Leveraging the cutting-edge resources and technology that this innovation center offers, we ensure our products are at the forefront of quality and technology.
Boasting 26 state-of-the-art facilities for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, our company deploys these advanced technologies to maintain a production process that is both efficient and precise. This ensures that the quality of our products remains consistently stable and reliable.
Situated in the international metropolis of Shenzhen, we benefit from an expansive market and supply chain network. This positioning allows seamless collaboration with both domestic and international clients, catering to diverse regional and industrial demands. Additionally, our proximity to the latest market trends and innovations helps us continuously enhance our products and services.
2. Ordering Process
If you are not satisfied with a particular style, simply share your event details with us. We'll curate a product album that aligns with your needs. Provide the quantity, size, material, and intended usage date, and our foreign trade business manager will reach out within an hour with expert advice.
3. Payment Terms
We require a 50% deposit before commencing production, with the remaining 50% balance due prior to delivery.
4. Ensuring Quality Control for Bulk Orders
Absolutely, our production lines are integrated with an ERP quality management system. Our team adheres to these standards to guarantee product consistency. Additionally, each product undergoes a 100% inspection before packaging, followed by a random QC inspection prior to delivery, all in compliance with Factory Standard 2134.
5. Sample Orders: Your Assurance
Yes, we welcome sample orders. Stock samples are provided free of charge; customers are only required to cover the freight costs.
6. Customer Protection and Prepayment Security
We ensure peace of mind by signing a formal specification contract before starting production.
Multiple reliable payment methods are provided to secure transactions.
Prior to mass production, we provide a proofing sample for your approval, ensuring the production process aligns with your expectations.
Typically, our manufacturing processes require prepayment to fund the procurement of raw materials and the configuration of production lines, ensuring timely manufacturing and accurate delivery schedules.
In the unlikely event of receiving a faulty or poorly manufactured product, we commit to the following resolution steps:
Promptly inform our after-sales team, detailing the issue. They will quickly reach out to understand and address the specific problem.
We may request detailed evidence of the quality issue, such as photographs or descriptions, to better comprehend and resolve the problem.
Depending on the issue's severity, we will offer a solution per our contract and quality assurance policy, which may include a refund, repair, or replacement.
Our commitment is to ensure your complete satisfaction. We strive to resolve any issues collaboratively, aiming for long-term partnerships by delivering high-quality products and exceptional service.
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