| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are predominantly custom-crafted, with sample images provided solely for reference. To furnish an accurate quote and timeline, we require detailed specifications regarding the product's size, material, production process, and quantity.
The standard production timeframe for customized products is approximately5-10 days.
2. Pricing for In-Stock Products
We also maintain a selection of products available in stock. Please reach out to request our catalog, which includes comprehensive details on sizes, materials, and production processes. Pricing will be contingent upon the quantity needed.
For in-stock blank items, assembly and engraving are typically completed within 2-3 days.
3. Our Commitment
Though we may not always offer the lowest prices, we steadfastly guarantee unparalleled quality.Our products are crafted with Shenzhen's cutting-edge technology and refined processes,ensuring exceptional quality and maintaining our competitive edge.
For additional information, please reach out to our business team. Click here to contact us
4. Your Options
Customers have the option to supply their own design images for customization or select from our wide range of product styles.
Choose from our ready-made styles, crafted using standard molds, to save on mold expenses without sacrificing quality.
Opt for bespoke styles, which involve intricate redrawing for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the high-tech hub of Shenzhen, enabling us to leverage the city's cutting-edge technological resources and innovative enterprises. As a global leader in science and technology, Shenzhen offers unparalleled access to the best in innovation and technology.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we utilize advanced technology to ensure efficient, precise production processes. This guarantees the stability and reliability of our product quality.
Additionally, Shenzhen's vast market and comprehensive supply chain network facilitate seamless collaboration with both domestic and international clients. This strategic advantage allows us to meet diverse regional and industry needs, access the latest market trends, and continuously innovate our products and services.
2. How to order?
If the styles on this link don't meet your needs, contact us via email or WhatsApp with your specific use scenario. We'll send you a curated product album for selection and discuss product quantity and usage dates. Our foreign trade business manager will respond within 1 hour with expert advice.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% balance due prior to delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Each production line is integrated with an ERP quality management system, ensuring adherence to defined standards. We conduct 100% inspections before packaging, and our QC team performs random checks before delivery. All products comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Spot samples are free of charge, and customized product samples may also be free or exempt from mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before beginning production.
Multiple reliable payment methods will be provided.
Upon commencement of mass production, a proofing sample will be provided for your approval before proceeding with the full production process.
Our pre-payment policy ensures timely procurement of raw materials and configuration of production lines, allowing us to start manufacturing promptly and meet delivery deadlines.
If you receive a faulty or poorly manufactured product, we will take the following steps to rectify the issue:
Promptly inform our customer after-sales team of the problem and provide relevant details. They will contact you to understand the specific issue and work towards a solution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or other relevant evidence, to better understand the problem.
Based on the severity of the issue, we will offer a solution in line with the terms of our contract and quality assurance policy. This may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We strive to resolve any issues and build long-term relationships by providing high-quality products and exceptional service.
At Shenzhen Jianxin Handicraft Co., Ltd., we bring over 20 years of unmatched expertise in crafting exquisite, high-quality trophies, medals, badges, and commemorative coins tailored to your specifications.
Backed by a decade of robust foreign trade experience,we possess an in-depth understanding of diverse customer needs. This allows us to offer a broad spectrum of business services. Should our customers require complementary product procurement, we have established an extensive network of supply chains across China,ensuring access to competitive pricing, superior quality, and exceptional service standards. This strategic advantage translates to significant time and cost savings for our valued customers.
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