| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements including product size, material, process, and quantity.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also offer a range of products available in stock. Please consult us for our comprehensive product catalog, which includes detailed information on size, materials, and processes. Pricing will be determined based on the quantity required.
For blank in-stock products, we only need to assemble and engrave them, with a typical production cycle of 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and maintaining our competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or select from our extensive array of product styles.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory, situated in the vibrant city of Shenzhen, leverages the advantages of a high-tech hub. Recognized as a global center for science and technology, Shenzhen is home to leading enterprises and abundant innovation resources.
With 26 sets of advanced machinery—ranging from molding, stamping, polishing, engraving, spraying, and printing to laser cutting—our company ensures efficient and precise production processes. These state-of-the-art technologies guarantee the stability and reliability of our product quality.
Additionally, Shenzhen's expansive market and robust supply chain network enable us to collaborate seamlessly with customers around the globe. We stay ahead with the latest market trends and continuously innovate to upgrade our products and services.
2. How to order?
If our current styles don't meet your preference, simply inform us of your intended usage scenario. We will provide a curated product album suitable for your needs. Share the quantity, size, material, and usage date, and our foreign trade business manager will contact you within 1 hour with professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Each production line is equipped with an ERP quality management system. Our employees follow stringent standards to ensure product consistency. Every item undergoes 100% inspection before packaging, followed by random QC inspections before shipping, all adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are provided at no cost, with customers only responsible for the freight.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before production begins, a formal specification contract will be signed with you.
We offer multiple reliable payment methods to ensure security.
Upon initiating mass production, a proofing sample will be provided for your approval, ensuring subsequent manufacturing aligns with the accepted sample.
Pre-payment is standard in our process to secure raw materials, configure production lines, and allocate necessary resources, which helps us meet your order accurately and on time.
Should you receive a faulty or poorly manufactured product, we have a meticulous resolution process in place:
Promptly inform our after-sales team with the issue details. They will contact you to understand and address the problem.
Provide detailed information regarding the product quality issue—photos, descriptions, or other relevant evidence—to help us assess the problem.
Based on the issue's severity, we will offer a solution per the contract and quality assurance policy, which may include a refund, repair, or product replacement.
We are committed to ensuring your satisfaction and will work diligently to resolve any issues. Our aim is to foster long-term cooperation, delivering high-quality products and exceptional service.
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