| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Custom-Made Products
Our products are predominantly custom-crafted, and the images showcased are solely for illustrative purposes. To provide you with a precise quote and production timeline, we need detailed information about your specific requirements in terms of product size, material, process, and quantity.
The typical production timeline for custom-made products usually spans 5-10 days.
2. Pricing for In-Stock Products
We also maintain an inventory of certain products. Please reach out to us for our comprehensive product catalog, which includes in-depth information on size, materials, and processes. Pricing will be contingent on the quantity you require.
For in-stock blank products, we only need to assemble and engrave, with a production cycle generally within 2-3 days.
3. Our Commitment
While our prices may not be the lowest, our commitment to quality is unparalleled. Our products are crafted using Shenzhen's cutting-edge technology and perfected processes, ensuring exceptional quality that sets us apart from the competition.
For more information, please consult our dedicated business team. Click here to contact us
4. Your Options
You have the choice to either provide your own design images for customization or select from our extensive array of available product styles.
Choose from our ready-made styles, created with standard molds, to save on mold costs while maintaining top-notch quality.
Opt for custom styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a globally recognized high-tech hub. This prime location allows us to leverage cutting-edge innovation and technology from world-leading enterprises based here.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we utilize advanced technology to ensure an efficient, precise production process and maintain outstanding product quality and reliability.
Being situated in an international city like Shenzhen offers us a vast market and a comprehensive supply chain network. This facilitates seamless collaboration with both domestic and international clients, catering to diverse regional and industry needs. Additionally, we stay ahead by accessing the latest market trends and continuously innovating our products and services.
2. How to order?
If our styles don't match your needs, simply tell us about your event or use scenario. We’ll suggest a curated product album to meet your requirements. Please inform us of the quantity, size, material, and usage date. Our foreign trade business manager will contact you within 1 hour to provide expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system, ensuring consistent product quality. Every product undergoes 100% inspection before packaging, followed by random QC inspections before delivery, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we gladly accept sample orders. Stock samples are provided free of charge, with customers only covering the freight cost.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before production begins.
Multiple reliable payment methods are available for your convenience.
Upon the start of mass production, we'll provide a proofing sample for your approval, ensuring production aligns with the accepted sample's specifications.
Pre-payment is generally required to purchase raw materials, set up production lines, and allocate necessary resources, thus ensuring timely manufacturing and accurate delivery schedules.
If the received product is defective or poorly manufactured, we will take the following steps to resolve the issue:
Contact our customer after-sales team promptly, providing details of the issue. They will respond quickly to understand the problem and find a solution.
You'll be asked to provide detailed information like photographs or descriptions of the product quality issue, helping us ascertain the problem's nature and extent.
Depending on the issue's severity, solutions may include a refund, repair, or replacement of the product, in line with the contract and our quality assurance policy.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to establish long-term cooperation, providing you with premium products and exceptional service.
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