| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, with the images provided serving as examples. To give you an accurate quotation and production timeline, we need detailed information on your specific requirements including product size, material, process, and quantity.
The production period for custom products typically spans 5-10 days.
2. Price for In-Stock Products
We have a selection of products available in stock. Please contact us for our comprehensive product catalog that details size, materials, and processes. Pricing will be based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, which usually takes within 2-3 days.
3. What We're Doing
Although we may not offer the lowest prices, we promise unparalleled quality.Our products are crafted using Shenzhen's state-of-the-art technology and refined processes, ensuring an exceptional standard that makes us stand out.
For more detailed information, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or select from the diverse array of product styles we offer.
Opt for our ready-made styles, crafted using standard molds, to save on mold costs while maintaining premium quality.
Choose custom styles that necessitate meticulously redesigned drawings for accurate mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why Choose Jianxin Handicraft Process?
1. Quality and Process Assurance
Our factory, nestled in the high-tech hub of Shenzhen, leverages the city’s cutting-edge resources and globally-renowned science and technology enterprises. Being at the heart of such innovation allows us to stay ahead of trends and ensure top-tier product development.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, and more, we utilize advanced technology to guarantee efficient, precise production. This ensures stable, reliable product quality that meets the highest standards.
Shenzhen’s expansive market and supply chain networks enable us to collaborate seamlessly with domestic and international customers. We stay attuned to the latest market trends and continuously innovate, ensuring our products and services meet diverse regional and industrial needs.
2. How to Place an Order
If our current styles don't meet your needs, simply share your event or use scenario. We'll recommend a curated product album tailored to your specifications. Provide details like quantity, size, material, and usage date, and our foreign trade manager will contact you within an hour with expert advice.
3. Payment Terms
A 50% deposit is required before production, with the remaining 50% due before delivery.
4. Quality Control for Large Orders
Absolutely. Each production line is integrated with an ERP quality management system, ensuring consistent standards and 100% inspection before packaging. Additionally, QC performs random checks before shipment, ensuring adherence to Factory Standard 2134.
5. Sample Orders
Yes, we welcome sample orders. Stock samples are provided free of charge; customers only need to cover shipping costs.
6. Customer Protection for Pre-Payment: What if the Product is Incorrect or Poorly Made?
A formal specification contract will be signed before production begins,
and multiple reliable payment methods are available for your convenience.
Once mass production starts, a proofing sample will be provided for your approval, ensuring the final product meets your expectations.
Pre-payment is crucial as it allows us to procure raw materials, configure production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery.
Should you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Notify our customer after-sales team promptly with relevant problem details. They will reach out to understand the issue and find a solution.
You will be asked to provide detailed information about the quality issue, such as photographs, descriptions, or other relevant evidence, to help us assess the situation accurately.
Based on the severity, we will offer a resolution aligned with our contract terms and quality assurance policy. This may include a refund, repair, or replacement of the product.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to foster long-term cooperation by providing high-quality products and exceptional service.
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