| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our exquisite products are primarily custom-made, with the displayed images purely for demonstration purposes. To provide you with an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, materials, process, and quantity.
The production period for custom products generally spans 5-10 days.
2. Pricing for In-Stock Products
We also offer a selection of in-stock products. Please reach out to us for our comprehensive product catalog, which includes details on sizes, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and engrave them, typically completing the production cycle within 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we stand by our commitment to delivering the highest quality products.Our products are crafted using Shenzhen's cutting-edge technology and refined processes, ensuring unparalleled quality and a distinct competitive edge.
For more information, please reach out to our dedicated business team. Contact us here
4. Your Options
Customers have the option to provide their own design images for customization or select from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a hub of global technological innovation. Leveraging the city's leading-edge science and technology enterprises, as well as its rich innovation resources, we ensure that our manufacturing processes are at the forefront of industry standards.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our company utilizes these advanced technologies to guarantee efficient and precise production. This ensures our product quality remains consistently stable and reliable.
As an international city, Shenzhen boasts a vast market and an extensive supply chain network. This allows us to collaborate seamlessly with customers both domestically and internationally, catering to diverse regional and industry needs. Moreover, we stay ahead by accessing the latest market trends and continuously innovating our products and services.
2. How to order?
If our available styles do not meet your needs, please contact us via email or WhatsApp with your use scenario and activity details. We will send a product album tailored to your requirements for you to select from. Additionally, inform us of the product quantity and usage date. Our foreign trade business manager will reach out within 1 hour to provide professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are integrated with an ERP quality management system. Our employees adhere to these standards to ensure product consistency. Every product undergoes a 100% inspection before packaging and a QC random inspection before delivery, abiding by Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Spot samples are provided free of charge. For customized products, we may offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before commencing production.
Additionally, we offer multiple reliable payment methods.
Once mass production begins, we will provide a proofing sample for your approval and proceed according to the agreed production process.
Typically, our processes require pre-payment to cover raw materials, configure production lines, and allocate other resources. This practice ensures timely commencement of manufacturing and adherence to accurate delivery schedules.
Should you receive a faulty or poorly manufactured product, we commit to the following steps:
Inform our customer after-sales team promptly with details of the issue. They will reach out to understand the problem and devise a solution.
We'll request detailed information about the product quality issue, such as photos, descriptions, or other relevant evidence, to better understand the problem's nature and severity.
Based on the problem's severity, we will offer a solution as per the contract and quality assurance policy, which may include a refund, repair, or product replacement.
Our goal is to ensure your satisfaction with our products. We will work diligently to resolve any issues, aiming to establish a long-term cooperative relationship by providing high-quality products and exceptional service.
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