| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are predominantly bespoke, with displayed images serving as illustrations. To provide you with an accurate quote and production schedule, we need detailed specifications regarding your desired product size, material, process, and quantity.
The production timeline for custom products typically spans5-10 days.
2. Pricing for In-Stock Products
We also offer a selection of in-stock items. Consult us for our comprehensive product catalog, detailing sizes, materials, and processes. Pricing will be based on the quantity required.
For in-stock blank items, assembly and engraving take approximately 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we assure you the highest quality.Crafted with Shenzhen's cutting-edge technology and refined processes,our products exemplify superior quality, solidifying our competitive edge.
For more information, please reach out to our business team. Click here to contact us
4. Your Choice
Customers can either submit their own design images for customization or select from the diverse range of styles we offer.
Opt for our ready-made styles, produced with standard molds, to avoid mold costs while maintaining top-notch quality.
Choose custom styles that necessitate detailed redesigns for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing.)
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in Shenzhen, which allows us to take full advantage of this high-tech city. As one of the global science and technology innovation centers, Shenzhen has the world's leading science and technology enterprises and innovation resources.
Shenzhen Jianxin Handicraft Co., Ltd. boasts 26 sets of state-of-the-art equipment, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. Leveraging these advanced technologies, we ensure an efficient, precise, and stable production process, guaranteeing the highest standards of product quality and reliability.
Furthermore, as an international metropolis, Shenzhen offers an expansive market and a robust supply chain network. This enables us to collaborate seamlessly with both domestic and international clients, catering to diverse regional and industry-specific needs. Our strategic location also allows us to stay abreast of the latest market trends, continuously innovating and upgrading our products and services.
2. How to order?
If our styles do not meet your preferences, please share the details of your event or usage scenario with us. We will recommend a tailored product album aligned with your needs. Specify the quantity, size, material, and other relevant details, including the date of use. Our foreign trade business manager will reach out within 1 hour to offer professional guidance.
3. What are your terms of payment?
To initiate production, a 50% deposit is required, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Every production line is equipped with an ERP quality management system. Our employees adhere to stringent standards to ensure product consistency. We perform a 100% inspection before packaging, and our QC team conducts random checks prior to delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are available free of charge; customers only need to cover the freight costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before commencing production, we will sign a formal specification contract with you to safeguard your interests.
We also offer multiple reliable payment methods to ensure security and convenience.
Upon starting mass production, we will provide a proofing sample for your approval, adhering to this prototype throughout the production process.
Typically, our manufacturing processes require pre-payment to secure raw materials, configure production lines, and allocate necessary resources. This ensures timely commencement of manufacturing and adherence to delivery schedules.
Should you receive a defective or poorly manufactured product, we will take the following remedial steps:
Promptly notify our customer after-sales team with detailed information. They will swiftly contact you to assess the situation and find an appropriate resolution.
We may request detailed information regarding the product issue, including photographs, descriptions, or other relevant evidence to better understand the problem.
Based on the severity, we will offer a solution per the contract terms and our quality assurance policy, which may include a refund, repair, or replacement.
We are committed to ensuring your satisfaction and will work diligently to resolve any issues. Our aim is to build long-term partnerships by providing high-quality products and outstanding service.
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