| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity.
The production period for custom products is typically around 5-10 days.
2. Price for In-Stock Products
We also offer a range of in-stock products. Please contact us for our comprehensive product catalog, detailing size, materials, and processes. Pricing will be based on the quantity required.
For in-stock blank products, assembly and engraving are completed within 2-3 days.
3. What We're Doing
While our prices may not be the lowest, we guarantee unparalleled quality.Our products are crafted using Shenzhen's cutting-edge technology and perfected processes, ensuring superior quality and a competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization or select from the diverse styles we offer.
Choose from our off-the-shelf styles, produced with standard molds, to save on mold costs without sacrificing quality.
Opt for custom styles requiring meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in Shenzhen, a global science and technology innovation center. This strategic location allows us to leverage world-leading technology enterprises and innovation resources, ensuring our products are at the forefront of quality and innovation.
Shenzhen Jianxin Handicraft Co., Ltd. boasts 26 sets of cutting-edge equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These advanced technologies guarantee an efficient, precise production process, delivering stable and reliable product quality every time.
Situated in the international hub of Shenzhen, we benefit from a vast market and robust supply chain network. This allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industry needs. We stay ahead of market trends, continuously innovating and enhancing our products and services.
2. How to order?
Couldn’t find a style you like? Simply tell us your use scenario activity via email or WhatsApp. We'll send a product album tailored to your needs. Provide us with the product quantity and use date, and our foreign trade business manager will contact you within an hour with professional advice.
3. What are your terms of payment?
Our payment terms are straightforward: 50% deposit before production, and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are equipped with an ERP quality management system. Employees adhere strictly to system standards ensuring product consistency. We conduct 100% inspections before packaging and QC random checks before delivery, complying with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We offer free spot samples, and for customized products, we can provide free proofing or waive mold fees depending on the order size.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before production begins, we will sign a formal specification contract to ensure transparency and reliability.
We also offer multiple reliable payment methods.
Once mass production starts, a proofing sample will be provided for your approval. Production will then follow the sample's process.
Pre-payment for materials and production line setup ensures we can start manufacturing on time and meet delivery deadlines accurately.
For any issues with faulty or poorly manufactured products, we will take immediate action to resolve the problem as follows:
Inform our customer after-sales team promptly with details of the issue. Our team will quickly reach out to understand and address the problem.
We will request detailed information about the product quality issue, such as photos, descriptions, or any relevant evidence to accurately assess the problem.
Depending on the issue's severity, we will offer a solution based on the contract terms and our quality assurance policy. This could include a refund, repair, or replacement of the product.
We are committed to your satisfaction and will work diligently to resolve any concerns. Our ultimate goal is to establish long-term partnerships by providing high-quality products and exceptional service.
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