| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2.Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3.What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4.Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, taking full advantage of this dynamic high-tech city. As a global science and technology innovation hub, Shenzhen hosts world-leading enterprises and innovation resources, giving us a competitive edge.
We boast 26 sets of state-of-the-art equipment, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These advanced technologies ensure an efficient, accurate production process, guaranteeing the stability and reliability of our product quality.
Additionally, Shenzhen's status as an international city provides us with a vast market and supply chain network. We can seamlessly collaborate with domestic and international clients to cater to diverse regional and industry needs. This strategic location allows us to access the latest market information and trends promptly, continuously innovating and upgrading our products and services.
2. How to order?
If you don't find a style you like in this link, please share your use scenario or activity details with us via email or WhatsApp. We will send a tailored product album that aligns with your scenario for you to choose from. Provide us with the product quantity and intended use date, and our foreign trade business manager will reach out within 1 hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All production lines are equipped with an ERP quality management system. Our employees adhere to stringent standards set by the system to ensure product consistency. Each item undergoes 100% inspection before packaging, followed by random QC inspections before delivery. All products comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we fully support sample orders. We offer free spot samples, and for customized products, we can provide free proofing or waive mold fees depending on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will enter into a formal specification contract with you before production commences.
Additionally, we offer multiple reliable payment methods for your convenience.
Once mass production begins, we will provide a proofing sample for your approval and proceed according to the accepted sample’s production process.
We generally operate on a pre-payment basis to purchase raw materials, configure production lines, and allocate resources efficiently to meet your order requirements. This ensures timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Inform our customer after-sales team promptly with relevant details. They will contact you to understand the problem and work on a solution.
We will request detailed information about the quality issue, such as photographs, descriptions, or any other relevant evidence to better comprehend the problem's nature and extent.
Based on the issue's severity, we will provide a solution per the contract terms and our quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We are dedicated to resolving any issues amicably, aiming for long-term cooperation by providing high-quality products and excellent service.
For 20 years, Shenzhen Jianxin Handicraft Co., Ltd. has been an industry leader in the customized production of premium trophies, medals, badges, and commemorative coins.
With a decade of expert foreign trade experience,we have developed a profound understanding of diverse customer needs. This expertise allows us to offer comprehensive business solutions. If you require additional supporting products, our extensive supply chains across China are at your service,ensuring you receive competitive pricing, exceptional quality, and unparalleled service. Partnering with us means significant savings in both time and costs.
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