| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our bespoke products are tailor-made to meet your unique specifications. The images displayed serve as examples only. To provide you with a precise quotation and production timeline, we need detailed information regarding the product size, material, production process, and quantity.
The typical production period for custom-made items is approximately5-10 days.
2. Pricing for In-Stock Products
In addition to custom items, we offer a selection of in-stock products. Please reach out for our comprehensive product catalog, which includes details on size, material, and production methods. Pricing depends on the quantity ordered.
For in-stock blank items, the assembly and engraving process takes generally 2-3 days.
3. Our Expertise
Though our prices might not be the lowest, we provide unmatched quality.Our products are crafted using Shenzhen’s state-of-the-art technology and refined techniques, ensuring exceptional quality and a competitive edge.
For more information, please consult with our business team. Click here to reach out to us
4. Your Choice
Clients can submit their own design images for a personalized touch or select from our extensive range of product styles.
Choose from our ready-made styles, produced with standard molds, to save on mold costs without compromising on quality.
For custom designs needing precise mold creation, our experienced team can generate meticulous drawings. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, a global hub of innovation and technology. This advantageous location enables us to leverage the cutting-edge resources and leading enterprises of this high-tech city for superior product development and manufacturing.
Equipped with 26 sets of advanced machinery—including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment—we ensure a highly efficient and precise production process. Our state-of-the-art technology guarantees both the stability and reliability of our product quality.
Shenzhen's international status provides access to an expansive market and supply chain network. This facilitates seamless collaboration with domestic and international clients, meeting diverse regional and industry needs. We stay ahead of market trends, continually innovating and upgrading our products and services.
2. How to Order?
If our current styles don't meet your needs, please contact us via email or WhatsApp with your event details. We will send you a tailored product album for selection. Inform us about the quantity and required date, and our foreign trade manager will get in touch within an hour to offer professional advice.
3. What are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Orders?
Absolutely. Our production lines are integrated with an ERP quality management system, ensuring consistency and high standards. Each product undergoes 100% inspection before packaging, and additional QC random checks before delivery. All shipments comply with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. Spot samples are provided free of charge. For customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer Protection for Advance Payments: What if the Product is Wrong or Poorly Made?
We will sign a formal specification contract before commencing production to safeguard your interests.
We offer multiple reliable payment methods to ensure secure transactions.
We provide proofing samples for your approval before mass production. The final product is manufactured following the approved sample process.
We typically require pre-payment to cover raw material costs, production line setup, and other resources necessary for timely manufacturing and delivery.
If you receive a faulty or poorly made product, we will take immediate action to resolve the issue:
Notify our customer after-sales team promptly with problem details. They will contact you to understand the issue and find a solution.
Provide detailed information about the product quality issue, such as photographs and descriptions, to help us assess the problem accurately.
Based on the severity, we will offer a solution per the contract and quality assurance policy, which may include a refund, repair, or product replacement.
We are committed to ensuring your satisfaction with our products. We aim to build long-term cooperation by delivering high-quality products and excellent service, resolving any issues collaboratively.
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