| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3. What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a city synonymous with technological excellence. As a global hub of innovation, Shenzhen is home to world-leading technology enterprises and pioneering resources that keep us at the forefront of craftsmanship.
Leveraging 26 state-of-the-art machines—including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment—we ensure a highly efficient and precise production process. These advanced technologies guarantee the stability and reliability of our product quality.
Being in an international metropolis, Shenzhen offers us a broad market and an extensive supply chain network. This allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. We stay ahead by continually accessing the latest market trends and integrating innovative upgrades into our products and services.
2. How to order?
Can't find your desired style? Simply share your event details via email or WhatsApp, and we will send you a curated product album tailored to your needs. Inform us of the quantity and intended use date, and our foreign trade manager will contact you within an hour to provide expert advice.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% balance payable prior to delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All our production lines are equipped with an ERP quality management system, ensuring consistency through standardized procedures. Every product undergoes a 100% inspection before packaging, followed by random QC checks pre-delivery, in accordance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Spot samples are free, and for customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract before commencing any production.
Moreover, we offer multiple reliable payment methods to ensure security.
Before mass production, we provide a proofing sample for your approval, ensuring the final output aligns with your expectations.
Our manufacturing processes generally require pre-payment to secure raw materials, configure production lines, and allocate resources efficiently. This system ensures timely production initiation and accurate delivery schedules.
If you receive a product with faults or inferior quality, we will promptly address the issue as follows:
Contact our dedicated customer after-sales team immediately with the details. They will promptly assist you in understanding the problem and identifying a solution.
You may need to provide detailed information about the quality issue, such as photos or descriptions, to help us grasp the problem's specifics.
Based on the severity, we will offer a solution as per the contract and our quality assurance policy, which may include a refund, repair, or replacement.
Our commitment is to ensure your complete satisfaction. We are dedicated to resolving any issues and aim to build long-term partnerships by delivering high-quality products and exceptional service.
For over 20 years, Shenzhen Jianxin Handicraft Co., Ltd. has specialized in the art of crafting bespoke, high-quality trophies, medals, badges, and commemorative coins.
Boasting a decade of experience in global trade,we possess an in-depth understanding of diverse customer needs. Our extensive business extension services cater to a variety of additional product procurement requirements. With a vast and developed supply chain across China,we empower customers to secure competitive prices, superior quality, and exceptional service assurance. This strategic advantage significantly reduces both time and costs for our clients.
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