| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Custom Products
Our offerings are primarily bespoke creations, with the images displayed serving as exemplars. To provide an accurate quote and production timeline, we require detailed specifications regarding product dimensions, materials, processes, and quantities.
The typical production period for custom items is approximately5-10 days.
2. Pricing for Ready-Made Products
We also maintain a selection of in-stock products. To explore our comprehensive catalog, which includes size, material, and process details, please get in touch. Pricing is contingent upon the quantity ordered.
For blank in-stock items, only assembly and engraving are needed, with a production cycle generally spanning 2-3 days.
3. Our Commitment
While we may not always offer the lowest prices, we steadfastly ensure unparalleled quality.Leveraging Shenzhen's cutting-edge technology and refined processes, our products epitomize superior craftsmanship, solidifying our competitive edge in the market.
For more detailed information, please reach out to our dedicated business team. Click here to contact us
4. Your Choice
Customers can submit their own design images for customization or select from our extensive range of product styles.
Choosing our ready-made styles, crafted using standard molds, allows you to save on mold costs while maintaining exceptional quality.
Opt for custom designs that involve precisely crafted, bespoke molds. (Note: Crystal, glass, acrylic, and wood products do not require mold fabrication)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, enabling us to leverage the city's high-tech advantages. As a global hub for science and technology innovation, Shenzhen is home to world-leading enterprises and abundant innovation resources.
With 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we ensure a highly efficient and accurate production process, guaranteeing the stability and reliability of our product quality.
Additionally, Shenzhen's status as an international city provides a vast market and robust supply chain network. This allows us to easily collaborate with both domestic and international clients, fulfilling the diverse needs of various regions and industries. We also stay updated on the latest market information and trends, continuously innovating and upgrading our products and services.
2. How to order?
If our style doesn't fit your needs, simply inform us of your activity scenario. We will recommend a product album that suits your requirements. Provide us with details such as quantity, size, material, and usage date, and our foreign trade business manager will contact you within an hour with professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All production lines are integrated with an ERP quality management system. Our employees follow stringent standards set by this system to ensure product consistency. We conduct 100% inspections before packaging, and our QC team performs random checks before delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, sample orders are welcome. Stock samples are provided free of charge; customers only need to cover the shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before commencing production.
We also offer multiple reliable payment methods.
Before mass production, we provide a proofing sample for your approval, ensuring subsequent manufacturing adheres to this prototype.
Typically, our processes require pre-payment to purchase raw materials, set up production lines, and allocate resources to meet your order. This ensures timely production initiation and accurate delivery schedules.
Should the product you receive be faulty or poorly manufactured, we will take the following steps to resolve the issue:
Contact our customer after-sales team promptly with the problem and relevant details. They will reach out to understand the specific situation and find a solution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or other relevant evidence to better understand the problem's nature and extent.
Depending on the severity of the issue, we will provide a solution in accordance with the contract terms and our quality assurance policy. This may include a refund, repair, or replacement of the product.
Our goal is your satisfaction. We will make every effort to resolve any issues and foster long-term cooperation, delivering high-quality products and excellent service.
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