| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products is generally around 5-10 days.
2. Pricing for In-Stock Products
We also have an assortment of in-stock products available. For details on size, materials, and processes, please consult our product catalog. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, making the production cycle generally within 2-3 days.
3. Our Commitment
While we may not offer the lowest prices, we guarantee the highest quality.Our products leverage Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the heart of Shenzhen, a city renowned for its cutting-edge technology and innovation. Being part of this global tech hub gives us unparalleled access to premier science and technology enterprises and an abundance of innovation resources.
At Shenzhen Jianxin Handicraft Co., Ltd., we boast 26 sets of state-of-the-art equipment, including molding, stamping, polishing, engraving, spraying, printing, laser cutting machines, and more. Leveraging these advanced technologies, we ensure a production process that is both efficient and precise, guaranteeing the stability and reliability of our product quality.
Shenzhen’s thriving market and extensive supply chain network facilitate seamless collaboration with domestic and international clients, catering to diverse regional and industrial needs. This vibrant environment enables us to stay abreast of the latest market trends and innovations, continually enhancing our products and services.
2. How to order?
If you don't find your desired style in our link, simply share your usage scenario or event details via email or WhatsApp. We will promptly provide a curated product album tailored to your needs. Please specify the quantity and usage date, and our foreign trade business manager will reach out within an hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system, ensuring all operations align with standardized guidelines. This includes 100% inspection before packaging and QC random checks before shipment. All products adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. We offer free spot samples, and for customized products, we can provide complimentary proofing or exempt mold fees based on order quantities.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize an agreement with a detailed specification contract before commencing production.
Additionally, we offer multiple reliable payment methods.
Prior to mass production, we provide a sample for your approval, ensuring the final product aligns with your expectations.
Our pre-payment policy is necessary to cover the costs of raw materials, production line configuration, and resource allocation, ensuring timely commencement and precise delivery schedules.
Should any issues arise with your product, we will address them promptly through the following steps:
Notify our customer after-sales team with details of the issue. They will swiftly assess the situation to identify a suitable solution.
Provide us with comprehensive information regarding the quality issue, such as photographs, descriptions, or other relevant evidence to help us fully understand the problem.
Depending on the issue's severity, we will offer a resolution per the contract terms and our quality assurance policy, which may involve a refund, repair, or replacement.
We are dedicated to ensuring your satisfaction with our products, committed to resolving any issues collaboratively. Our ultimate goal is to establish long-term partnerships by delivering superior products and exceptional service.
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