1. Pricing for Custom Products
Our offerings are predominantly bespoke, with images provided merely for illustration. To furnish you with an accurate quote and production timeline, we need detailed information on your required product dimensions, materials, processes, and order quantity.
Typically, the production timeline for custom items is about5-10 days.
2. Pricing for In-Stock Products
We also maintain a selection of products in stock. Please contact us to receive our comprehensive product catalog, detailing sizes, materials, and processes. Pricing will be based on the quantity you need.
For blank in-stock products, we simply need to assemble and engrave them, with a usual production cycle of 2-3 days.
3. Our Commitment
Although we may not offer the lowest prices, we unconditionally guarantee the supreme quality of our products.Our products are crafted using Shenzhen's cutting-edge technology and honed processes, ensuring unparalleled quality and a distinct competitive edge.
For more details, please reach out to our dedicated business team. Click here to contact us
4. Your Choices
Customers have the option to provide their own design images for personalization or select from the variety of styles we offer.
Choose our ready-made styles, produced with standard molds, to save on mold creation costs without sacrificing quality.
Opt for custom styles that necessitate expertly redesigned drawings for precise mold crafting. (Note: Crystal, glass, acrylic, and wood products do not require mold creation)
5. Cost-Saving Considerations
For orders under $500, the shipping costs might surpass the product value.(Please assess the value of your purchase carefully to optimize cost savings)
The exact shipping cost will be calculated by our business manager and the freight company, or you may choose to use your own preferred shipping partner for transportation.
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, leveraging the city's status as a global tech innovation hub. With its leading science and technology enterprises and rich innovation resources, Shenzhen empowers us to excel.
We boast 26 advanced molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These state-of-the-art technologies ensure our production process is efficient and precise, guaranteeing the stability and reliability of our product quality.
As an international city, Shenzhen provides a vast market and extensive supply chain network. This enables us to seamlessly collaborate with both domestic and international clients across various regions and industries. We stay ahead of market trends by continuously innovating and upgrading our products and services.
2. How to order?
If you don't find a style that suits your needs, please share your event's details via email or WhatsApp. We'll send you a product catalog tailored to your requirements. Let us know the quantity and the date of use, and our foreign trade manager will contact you within an hour to provide professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are equipped with an ERP quality management system. Employees adhere to system-set standards ensuring product consistency. Each item undergoes 100% inspection before packaging and random QC inspections pre-delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We offer spot samples free of charge, and for customized products, we provide free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We formalize our agreement with a detailed contract before production begins.
We offer multiple secure payment methods.
Upon starting mass production, we provide proofing samples for your approval, ensuring production aligns with the approved sample process.
Pre-payment is typically required to facilitate raw material procurement, production line setup, and resource allocation, ensuring timely manufacturing and accurate delivery dates.
If the product you receive is defective or poorly made, we have a robust resolution process:
Immediately notify our after-sales team with the issue details. They will promptly contact you to understand the problem and find a resolution.
We will request detailed information about the quality issue, such as photos, descriptions, or other relevant evidence, to accurately assess the problem.
Based on the issue's severity, we'll offer a solution per the contract and our quality assurance policy, including refund, repair, or product replacement.
We are committed to ensuring your satisfaction and will work diligently to resolve any issues. Our aim is to forge long-term cooperation by consistently providing high-quality products and exceptional service.
Shenzhen Jianxin Crafts: 20 years of dedication in crafting high-quality trophies, medals, badges, and commemorative coins. Elevate your celebrations with our exquisite custom products.
A Decade of Foreign Trade ExcellenceWith a deep understanding of customer needs, we offer comprehensive business extensions. If clients have additional procurement requirements, our vast supply chain network across China ensures seamless support.
We assist customers in securing competitively priced products without compromising on quality or service. This results in significant savings of both time and cost, ensuring a smooth and efficient experience.