| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our products are predominantly custom-made, with the images depicted serving merely as examples. To provide an accurate quote and production timeline, we need detailed information about your specific requirements, including product size, material, process, and quantity.
The typical production period for custom products is approximately5-10 days.
2. Pricing for In-Stock Products
We also carry a selection of in-stock products. For a comprehensive look at our offerings, please refer to our product catalog, which outlines sizes, materials, and processes. Prices will be determined based on your required quantity.
For blank in-stock products, assembly and engraving take place swiftly, ensuring a production cycle of just 2-3 days.
3. Our Commitment
Although we may not always offer the lowest prices, we pledge to deliver unmatched quality.Utilizing Shenzhen's state-of-the-art technology and refined processes,our products stand out in terms of quality and competitive edge.
For more information, please reach out to our business team. Click here to contact us
4. Your Choices
Customers have the option to provide their own design images for customization or to select from the diverse styles we offer.
Choosing our ready-made styles, produced with standard molds, helps you avoid mold costs while maintaining exceptional quality.
Custom styles involve meticulous redrawing to create precise molds. (Note: Crystal, glass, acrylic, and wood products do not require mold creation)
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in the heart of Shenzhen, providing us unique advantages in this high-tech city. As a global hub for science and technology innovation, Shenzhen hosts leading enterprises and cutting-edge resources that fuel our excellence.
Equipped with 26 sets of advanced machinery, including molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, our company embraces state-of-the-art technology. This ensures an efficient, precise production process and guarantees stable, reliable product quality.
Situated in an international city like Shenzhen, we benefit from a vast market and supply chain network. This enables seamless collaboration with both domestic and foreign customers, catering to regional and industry-specific needs. Additionally, we stay ahead by accessing the latest market trends and continuously innovating our products and services.
2. How to order?
If our current styles don't match your preferences, simply share your specific scenario or event through email, WhatsApp, or other contact methods. We'll send a curated product album tailored to your needs. Specify the product quantity and usage date, and our foreign trade manager will reach out within an hour to provide expert advice.
3. What are your terms of payment?
A 50% deposit is required before production, and the remaining 50% balance is due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely! Our production lines are integrated with an ERP quality management system. Employees adhere to these standards, ensuring product consistency. We perform a 100% inspection before packaging and random QC inspections before delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Available spot samples are provided free of charge. For customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We ensure customer confidence by signing a formal specification contract before commencing production.
We offer multiple secure payment methods for your convenience.
Upon initiating mass production, we provide a proofing sample for your approval, followed by manufacturing according to the sample's production process.
Typically, our manufacturing processes are prepaid to cover raw material purchases, production line configuration, and resource allocation. This ensures timely production commencement and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Promptly inform our customer after-sales team of the issue, providing relevant details. They will contact you to understand the problem and find a solution.
We will ask for detailed information about the product quality issue, such as photographs, descriptions, or other relevant evidence to better understand the problem's nature and extent.
Based on the severity of the issue, we will offer a solution in line with the contract terms and quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We aim to resolve any issues collaboratively and strive to establish long-term cooperation by delivering high-quality products and exceptional service.
For the past 20 years, Shenzhen Jianxin Handicraft Co., Ltd. has been dedicated to the customized production of high-quality trophies, medals, badges, and commemorative coins. Our unwavering commitment to excellence ensures that each piece we create is a testament to superior craftsmanship and design.
With a decade of rich experience in foreign trade, we are adept at navigating international markets and understanding diverse client requirements.This extensive experience allows us to thoroughly comprehend and anticipate our customers' needs. We offer a broad range of business extensions, and if customers have additional supporting product procurement requirements, our vast network of supply chains across China is at their disposal.We can assist customers in obtaining competitively priced, high-quality products, complete with exceptional service guarantees. This comprehensive approach not only saves customers significant time and costs but also ensures peace of mind.
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