| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving. The production cycle is generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in Shenzhen, allowing us to leverage this high-tech city's full potential. Renowned as a global science and technology innovation hub, Shenzhen hosts world-leading tech enterprises and abundant innovation resources.
The company boasts 26 state-of-the-art equipment sets, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting. With these advanced tools and technologies, we ensure an efficient and precise production process, guaranteeing the stability and reliability of product quality.
Additionally, Shenzhen’s position as an international city grants us access to an extensive market and supply chain network. This allows us to seamlessly collaborate with domestic and foreign clients to meet diverse regional and industrial needs. We can promptly access the latest market information and trends, continuously innovating and upgrading our products and services.
2. How to order?
If you are not satisfied with the style, please inform us of your intended use scenarios. We will recommend a product album tailored to your needs and let us know the quantity, size, material, and usage date. Our foreign trade manager will contact you within 1 hour, offering professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely, every production line is equipped with an ERP quality management system. Employees follow system-set standards to ensure product consistency. Each product undergoes a 100% inspection before packaging, with QC performing random checks before delivery. All products adhere to Factory Standard 2134 before shipment.
5. Can you accept sample orders?
Certainly, we welcome sample orders. (Stock samples are provided free of charge; customers need only bear the shipping costs)
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before production begins.
We offer multiple reliable payment methods.
Upon commencing mass production, we will provide a proofing sample for your approval, and then proceed according to the sample's production process.
Generally, our manufacturing processes are pre-paid as we need to purchase raw materials, configure production lines, and allocate other resources to fulfill your order. This prepayment ensures timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following steps to address the issue:
Promptly inform our customer after-sales team with the problem and relevant details. They will contact you to understand the issue and find a resolution.
We will request detailed information about the product quality issue, including photographs, descriptions, or other relevant evidence. This helps us understand the nature and extent of the problem.
Based on the severity of the issue, we will provide a solution according to the contract terms and quality assurance policy, which may include a refund, repair, or replacement of the product.
We strive to ensure your satisfaction with our products and are committed to resolving any issues. Our objective is to establish long-term cooperation by delivering high-quality products and exceptional service.
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