| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To deliver an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also offer a selection of in-stock items. Please consult us for our detailed product catalog, including size, materials, and processes. Pricing will be based on the quantity you require.
For in-stock blank products, production can be expedited within 2-3 days, as we only need to assemble and engrave.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's cutting-edge technology and perfected processes, ensuring superior quality and maintaining our competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization or choose from the array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the cutting-edge city of Shenzhen. Known as a global hub for science and technology innovation, Shenzhen boasts leading enterprises and abundant resources in the tech industry.
With 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our company guarantees efficient and precise production. This advanced technology ensures consistent reliability and superior quality of our products.
As an international metropolis, Shenzhen offers an extensive market and a robust supply chain network. This facilitates seamless collaboration with both domestic and overseas clients, catering to the diverse needs of various sectors. We stay abreast of the latest market trends, continually innovating and upgrading our products and services.
2. How to order?
If you can't find a suitable style on this link, please email or WhatsApp us your usage scenario details. We'll send you a tailored product album to choose from. Share the product quantity and intended use date, and our foreign trade business manager will reach out within 1 hour with expert recommendations.
3. What are your terms of payment?
A 50% deposit is required before production, and the remaining 50% balance is due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely! Our production lines are integrated with an ERP quality management system. Employees follow meticulously set standards to ensure product consistency, conduct 100% inspections before packaging, and QC performs random checks prior to delivery. All shipments adhere to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we happily support sample orders. We provide spot samples free of charge and offer complimentary proofing or waive mold fees for customized products based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a detailed specification contract with you before commencing production.
Additionally, we offer multiple reliable payment methods.
Before mass production, we'll provide a proofing sample for your approval. Production will follow the approved sample's process.
Typically, pre-payments are vital as they allow us to procure raw materials, set up production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery schedules.
If you receive a defective or subpar product, we will take the following actions:
Promptly inform our customer after-sales team of the issue along with relevant details. They will contact you promptly to understand the situation and find a resolution.
We'll request detailed information about the product quality issue, such as photos, descriptions, or other relevant evidence. This helps us accurately assess the problem.
Depending on the issue's severity, we'll offer solutions based on the contract and our quality assurance policy, which may include refunds, repairs, or product replacements.
We are committed to ensuring your satisfaction with our products. We will work diligently to resolve any issues, aiming to establish a long-term partnership by providing top-quality products and exceptional service.
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