| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes detailed information on size, materials, and processes. The price will be determined based on your required quantity.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3. What we're doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4. Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, a global hub for technological innovation. As a leading science and technology center, Shenzhen is home to world-class enterprises and abundant innovation resources, allowing us to leverage these advantages effectively.
With 26 sets of advanced equipment, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines, we ensure an efficient and precise production process. These state-of-the-art technologies guarantee the stability and reliability of our product quality.
Furthermore, Shenzhen's status as an international city provides us with access to a vast market and supply chain network. We collaborate effortlessly with domestic and international clients, catering to various regional and industry needs. Additionally, we stay abreast of the latest market trends and innovations, continuously enhancing our products and services.
2. How to Order?
If you don't find a style you like in our catalog, please email or WhatsApp us your usage scenario or event details. We will send a product album tailored to your needs. Inform us of the product quantity and usage date, and our foreign trade business manager will contact you within one hour to provide professional advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely, all our production lines are integrated with an ERP quality management system. Employees adhere to system-set standards for product consistency. We conduct 100% inspections before packaging and random QC inspections before delivery. All products must comply with Factory Standard 2134 before shipment.
5. Can You Accept Sample Orders?
Yes, we support sample orders. We provide spot samples free of charge. For customized products, we offer free proofing or waive mold fees based on the quantity ordered.
6. Customer Protection: What If the Product Shipped Is Wrong or Poorly Made?
Before production, we will sign a formal specification contract with you.
We offer multiple reliable payment methods for your convenience.
Upon commencing mass production, we will provide a proofing sample for your approval and follow the production process based on this sample.
Typically, our manufacturing processes require pre-payment to purchase raw materials, configure production lines, and allocate other resources. This ensures timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Notify our customer after-sales team immediately with relevant details. They will contact you promptly to understand the issue and find a solution.
Provide detailed information about the product quality issue, such as photos, descriptions, or any other evidence. This helps us understand the problem's nature and extent.
Based on the issue's severity, we will offer a solution per the contract terms and our quality assurance policy. This may include a refund, repair, or replacement of the product.
We are committed to your satisfaction and will work diligently to resolve any issues. Our goal is to establish long-term cooperation by providing high-quality products and exceptional service.
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