Customization: | Available |
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Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
Clarity: | VVS |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Pricing for Customized Creations
Our offerings are predominantly custom-crafted, and the displayed images are merely illustrative. To furnish a precise quote and timeline, we need detailed information on your specifications for size, material, process, and quantity.
The typical production timeframe for personalized items is approximately 5-10 days.
2.Pricing for Ready-Made Products
We also stock a selection of ready-made items. Please reach out to us for our comprehensive product catalog, which includes vital details on size, materials, and processes. Pricing will be contingent on your required quantity.
For blank in-stock items, our task is limited to assembly and engraving, resulting in a production cycle typically within 2-3 days.
3.Our Commitment
While we may not always provide the lowest prices, we unequivocally deliver the highest quality.Our products are crafted utilizing Shenzhen's cutting-edge technology and impeccable processes, ensuring unparalleled quality and securing our competitive edge.
For more in-depth information, please reach out to our dedicated business team. Click here to contact us
4.Your Selections
Customers can either provide their own design concepts for customization or select from a wide variety of styles we offer.
Choose our ready-made styles, produced using standard molds, to avoid mold costs without sacrificing quality.
Opt for custom designs that necessitate intricately redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in Shenzhen, the heart of innovation. Shenzhen, a global science and technology hub, boasts leading enterprises and abundant resources. This strategic location allows us to leverage cutting-edge advancements and stay ahead in the market.
We possess 26 sets of advanced equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These state-of-the-art technologies ensure efficient, precise production processes, guaranteeing stable and reliable product quality.
As an international metropolis, Shenzhen offers an expansive market and extensive supply chain network. We seamlessly collaborate with domestic and international clients, meeting diverse regional and industrial needs. Our strategic position also provides timely access to the latest market trends, driving continuous innovation and product upgrades.
2. How to order?
If our current styles don't meet your needs, please share your event details via email or WhatsApp. We’ll provide a tailored product catalog for you to choose from. Simply inform us of your required quantity and usage date, and our foreign trade manager will contact you within an hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Employees adhere to these standards to ensure product consistency. Each item undergoes 100% inspection before packaging and random QC checks before delivery, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Free spot samples are available, and customized products can also be proofed for free or exempted from mold fees based on order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We establish a formal specification contract before production begins,
offering multiple reliable payment methods,
and provide a proofing sample for your approval before mass production, ensuring adherence to your requirements.
Pre-payment is typically required to procure raw materials and configure production lines, ensuring timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will:
Promptly contact our customer after-sales team with details of the issue. They will quickly understand the problem and propose a solution.
Request detailed information about the product quality issue, such as photographs, descriptions, or other relevant evidence to assess the situation accurately.
Based on the contract terms and quality assurance policy, provide a solution which may include a refund, repair, or replacement of the product depending on the severity of the issue.
We are committed to your satisfaction and will work diligently to resolve any issues. Our aim is to build long-term partnerships by delivering high-quality products and exceptional service.