| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are predominantly custom-crafted, with the displayed images serving illustrative purposes. To furnish you with an accurate quotation and production timeline, we must comprehend your precise specifications regarding product size, material, process, and quantity.
The custom product production period is typically about 5-10 days.
2. Pricing for In-Stock Products
We also maintain an inventory of ready-made products. Please reach out for our comprehensive product catalog, detailing sizes, materials, and manufacturing processes. Pricing is contingent upon the required quantity.
For blank in-stock products, only assembly and sign engraving are needed, with a production cycle generally within 2-3 days.
3. Our Expertise
Although we may not offer the lowest prices, we are committed to delivering unparalleled quality. Our products are crafted using Shenzhen's cutting-edge technology and refined processes, guaranteeing exceptional quality and a distinct competitive edge.
For additional information, please consult our dedicated business team. Contact us here
4. Your Options
Clients can either submit their own design concepts for customization or select from the diverse range of styles we offer.
Choose our ready-to-ship styles, produced with standard molds, to save on mold expenses without sacrificing quality.
Opt for bespoke styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in the heart of Shenzhen, allowing us to harness the unparalleled technological prowess of this global innovation hub. Known for its leading science and technology enterprises, Shenzhen provides us with cutting-edge innovation resources and a thriving environment for technological advancements.
With a robust array of 26 sets of state-of-the-art equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines, our facility ensures a seamless and precise production process. These advanced technologies guarantee the stability and reliability of our product quality, delivering consistent excellence every time.
As a vibrant international city, Shenzhen boasts a vast market and an extensive supply chain network. This allows us to effortlessly collaborate with both domestic and international clients, catering to diverse regional and industry-specific needs. Our strategic location also provides timely access to the latest market trends, enabling us to continuously innovate and upgrade our products and services.
2. How to order?
If our product style does not meet your preferences, simply share your usage scenarios with us. We will recommend a curated product album tailored to your needs. Provide us with details such as quantity, size, material, and intended use date, and our foreign trade business manager will contact you within one hour to offer expert advice.
3. What are your terms of payment?
We require a 50% deposit before production commences and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Employees strictly adhere to system standards to ensure product consistency. Each product undergoes 100% inspection before packaging, with random QC checks before delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are provided free of charge; customers only need to cover the shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will draft and sign a formal specification contract with you before production begins.
Multiple reliable payment methods will be provided for your convenience.
Once mass production begins, we will provide a proofing sample for your approval, ensuring that the subsequent production adheres strictly to the approved sample process.
To maintain punctual delivery schedules, we operate on a pre-paid basis. This enables us to procure raw materials, configure production lines, and allocate necessary resources efficiently.
If you receive a faulty or poorly-manufactured product, our resolution steps include:
Immediate communication with our customer after-sales team to report the issue. They will promptly reach out to understand the problem and propose a solution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or any other relevant evidence to better assess the situation.
Based on the severity of the issue, we will offer a solution in accordance with the contract terms and our quality assurance policy. This may involve a refund, repair, or replacement of the product.
Our commitment is to your satisfaction. We will work diligently to resolve any issues, aiming to build a long-term partnership by providing superior products and outstanding service.
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