| Customization: | Available |
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| Clarity: | VVS |
| Color: | Black, Brown, Green, Purple, Red, Silver, Transparent, White, Yellow |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our offerings are mainly bespoke, with sample images for reference purposes only. To provide precise pricing and timelines, we require detailed information regarding your desired product's dimensions, materials, manufacturing process, and order quantity.
Custom product manufacturing typically spans 5-10 days.
2. Pricing for In-Stock Products
Additionally, we carry select in-stock items. Please request our catalog, which details sizes, materials, and manufacturing processes. Pricing will be adjusted according to your order volume.
For in-stock blank products, assembly and engraving are required, usually completed within 2-3 days.
3. Our Commitment
Though our prices may not be the lowest, we pledge unparalleled quality.Crafted with Shenzhen's cutting-edge technology and perfected processes,our products boast exceptional quality, securing our competitive edge.
For comprehensive details, please reach out to our business team. Contact us here
4. Your Selection
Customers may submit their own design images for bespoke creations or select from our diverse product range.
Choosing our pre-designed styles, crafted using standard molds, helps save on mold costs without compromising quality.
Opt for custom styles that necessitate finely-tuned drawings for accurate mold production. (Note: Crystal, glass, acrylic, and wood products do not need mold creation)
Why choose Jianxin Handicraft?
1. Quality and Process Assurance
Our factory is strategically located in Shenzhen, a city renowned as a global science and technology innovation center. This advantageous position allows us to leverage cutting-edge technological resources and collaborate with leading enterprises, ensuring our products are at the forefront of innovation.
With 26 state-of-the-art machines including those for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we guarantee an efficient and precise production process. Our advanced technology ensures the stability and reliability of every product we manufacture.
As an international hub, Shenzhen provides us with access to a vast market and a robust supply chain network. This enables seamless collaborations with both domestic and international clients, catering to diverse regional and industry needs. We stay ahead by tapping into the latest market trends and continuously innovating our products and services.
2. How to Place an Order
If our current styles do not meet your requirements, please share your use scenario via email or WhatsApp. We will provide a product catalog tailored to your needs and assist you in selecting the ideal product. Specify the quantity and intended use date, and our foreign trade business manager will contact you within an hour with professional advice.
3. What Are Your Payment Terms?
Our payment terms are 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control for Large Orders
Absolutely. Our production lines are equipped with an ERP quality management system. Employees follow stringent standards to ensure product consistency, with 100% inspection before packaging and random QC inspections before delivery, adhering to Factory Standard 2134.
5. Do You Accept Sample Orders?
Yes, we support sample orders. Spot samples are available for free, and customized products may also include free proofing or exemption from mold fees based on the order quantity.
6. Customer Protection and Pre-Payment Concerns
We will formalize our agreement with a detailed specification contract before production commences.
Multiple reliable payment methods are available for your convenience.
Before mass production, we will provide a proofing sample for your approval, ensuring that the final product aligns with your expectations.
We typically require pre-payment to secure raw materials, configure production lines, and allocate necessary resources, ensuring timely commencement and accurate delivery of your order.
If you encounter issues with the received product, we will take the following steps to address the problem:
Promptly inform our customer after-sales team with relevant details. They will promptly reach out to understand the issue and devise a solution.
You will be asked to provide detailed information about the quality issue, such as photographs, descriptions, or any pertinent evidence to help us assess the problem accurately.
Based on the severity of the issue, we will offer a solution as per the contract and quality assurance policy, which may include a refund, repair, or replacement.
We are committed to ensuring your satisfaction with our products and are dedicated to resolving any issues collaboratively. Our goal is to foster long-term partnerships by delivering high-quality products and exceptional service.
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