| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Custom Product Pricing
Our exquisite creations are predominantly custom-designed. The images presented serve merely as samples. To furnish you with an accurate quote and timeline, we need details on your specific requirements, including size, material, process, and quantity.
Typically, the production period for bespoke items spans approximately 5-10 days.
2. Pricing for In-Stock Products
We also offer a range of products readily available in stock. For details on sizes, materials, and processes, please consult our product catalog. Pricing will be based on the quantity you need.
For in-stock blank items, we simply handle assembly and engraving. The production cycle for these is usually within 2-3 days.
3. Our Commitment
Although our prices may not be the lowest, we assure you the pinnacle of quality.Leveraging Shenzhen's state-of-the-art technology and refined processes,we ensure unparalleled quality and maintain our competitive edge.
For more details, please consult our dedicated business team. Click here to contact us
4. Your Options
Customers can provide their own design images for custom creations or select from our extensive array of available styles.
Select our ready-made styles, crafted with standard molds, to save on mold costs without sacrificing quality.
Opt for custom styles requiring detailed redrawing for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global high-tech hub renowned for its cutting-edge science and technology enterprises. This prime location enables us to leverage unparalleled innovation resources.
Equipped with 26 advanced sets of molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we utilize state-of-the-art machinery to ensure a highly efficient and precise production process, guaranteeing the stability and reliability of our product quality.
As an international metropolis, Shenzhen offers a vast market and extensive supply chain network. This allows us to seamlessly collaborate with domestic and international customers, meeting diverse regional and industry needs. We stay ahead of market trends, continuously innovating and upgrading our offerings.
2. How to order?
If our styles do not meet your preferences, kindly share your use scenario activities with us. We will recommend suitable products from our album for your selection. Provide details such as quantity, size, material, and intended use date. Our foreign trade business manager will contact you within an hour with professional advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. All production lines are integrated with an ERP quality management system. Our employees adhere to stringent standards set by this system to ensure product consistency. We conduct 100% inspection before packaging and random QC inspections pre-delivery. All products are shipped according to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. (Stock samples are free; customers only need to cover the freight.)
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract before production begins.
And offer multiple reliable payment methods.
Upon commencement of mass production, we provide a proofing sample for your acceptance, ensuring conformity to the sample's production process.
Typically, our processes are prepaid to purchase raw materials, configure production lines, and allocate resources, ensuring timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following remedial steps:
Notify our customer after-sales team promptly with relevant details. They will promptly contact you to understand and address the issue.
We will request detailed information about the product quality issue, including photographs, descriptions, or any other pertinent evidence to comprehend the problem's nature and extent.
Depending on the severity of the issue, we will offer a solution per the contract and our quality assurance policy. This may include a refund, repair, or replacement.
We strive to ensure your utmost satisfaction with our products and are committed to resolving any issues. Our goal is to establish long-term cooperation by providing high-quality products and exceptional service.
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