| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our exquisite items are primarily custom-made, and the images showcased are for demonstration purposes only. To provide an accurate quotation and production timeline, we need to understand your specific requirements regarding product size, material, process, and quantity.
The production period for custom products generally spans around5-10 days.
2. Price for In-Stock Products
We also offer an array of in-stock products. Reach out to us for our comprehensive product catalog, detailing size, materials, and processes. Pricing will be determined based on the quantity you need.
For in-stock blank products, only assembly and sign engraving are required, with a swift production cycle typically within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee unparalleled quality.Our products are crafted using Shenzhen's cutting-edge technology and perfected processes,ensuring exceptional quality and a competitive edge.
For further information, please consult our expert business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for custom creations or select from a diverse range of styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising quality.
Choose custom styles, demanding meticulously redesigned drawings for precise mold creation (note: Crystal, glass, acrylic, and wood products do not require mold manufacturing).
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, leveraging this high-tech city's unparalleled advantages. As a global hub of innovation, Shenzhen hosts leading tech enterprises and abundant resources, ensuring we remain at the forefront of technological advancements.
Our company boasts 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting. These advanced technologies guarantee an efficient, precise production process, while maintaining the highest standards of product quality and reliability.
Moreover, Shenzhen's status as an international city provides access to a vast market and an extensive supply chain network. This allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industrial needs. Our strategic location also ensures we stay abreast of the latest market trends and continuously innovate our products and services.
2. How to order?
If our available styles do not meet your preferences, please share your usage scenario with us via email or WhatsApp. We will send you a curated product album tailored to your needs. Provide details on the quantity and intended use date. Our foreign trade manager will reach out within an hour to offer expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance prior to delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely, all our production lines are integrated with an ERP quality management system. This system ensures standardized production, 100% pre-packaging inspection, and random QC checks before delivery. We adhere strictly to Factory Standard 2134 for all shipments.
5. Can you accept sample orders?
Yes, we welcome sample orders. We provide spot samples free of charge, and for customized products, we offer free proofing or waive mold fees based on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
Before production commences, we will formalize an agreement with a detailed specification contract.
Additionally, we offer multiple secure payment methods to ensure your peace of mind.
Upon initiating mass production, we will provide a sample for your approval, then proceed according to the approved production process.
Typically, pre-payment is necessary as it allows us to procure raw materials, configure production lines, and allocate resources efficiently to meet delivery timelines.
If you receive a defective or poorly manufactured product, we will address the issue through the following steps:
Promptly notify our customer after-sales team with the problem details. They will quickly assess the situation and work to resolve the issue.
We will request detailed information regarding the quality issue, such as photos or descriptions, to better understand the problem's nature and severity.
Based on the problem's severity, we will offer a resolution as per the contract terms and quality assurance policy. This may involve a refund, repair, or product replacement.
We are committed to your satisfaction and will collaborate with you to resolve any issues. Our aim is to build a long-term partnership by delivering high-quality products and exceptional service.
Shenzhen Jianxin Handicraft Co., Ltd. has been a pioneer in the customized production of high-quality trophies, medals, badges, and commemorative coins for over 20 years.
With a decade of rich experience in foreign trade,we have gained an in-depth understanding of customer needs. This enables us to offer comprehensive business solutions. Should our clients require additional supporting products, we have established extensive supply chains across China,helping customers to secure competitive pricing, top-notch quality, and reliable service. This approach significantly reduces both time and costs for our clients.
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