1. Price for Customized Products
Our products are primarily custom-made, with the images shown serving only as demonstrations. To provide an accurate quotation and production timeline, we require detailed information about your specific requirements, including product size, material, process, and quantity.
The production period for custom products is generally around 5-10 days.
2. Price for In-Stock Products
We also offer a selection of in-stock products. Please consult us for our comprehensive product catalog, which includes details on sizes, materials, and processes. Pricing will be determined based on the quantity required.
For in-stock blank products, the production cycle is typically within 2-3 days, as we only need to assemble and engrave the items.
3. What We're Doing
While we may not offer the lowest prices, we guarantee the highest quality.Our products are crafted using Shenzhen's advanced technology and perfected processes, ensuring superior quality and maintaining our competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for customization or choose from our wide array of product styles.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
5. Cost Saving Consideration
For orders under $500, shipping costs may exceed the product value.(Please carefully consider the value of your purchase to save costs)
The specific freight will be calculated by our business manager and the freight company, or customers may use their preferred shipping partners to handle transportation.
Why choose Jianxin process?
1. Quality and process issues
Our factory, nestled in the innovation hub of Shenzhen, leverages the city's cutting-edge technology and global market access. As a leader in science and technology, Shenzhen provides us with unparalleled resources and opportunities.
Jianxin boasts 26 state-of-the-art molding, stamping, polishing, engraving, spraying, printing, and laser cutting machines. These advanced technologies ensure our production is not only efficient and precise but also consistently high in quality.
Being an international city, Shenzhen offers a vast supply chain and market network. This enables us to effortlessly collaborate with both domestic and international clients, catering to diverse regional needs. Additionally, we stay abreast of the latest market trends, ensuring continual innovation and product upgrades.
2. How to order?
If you don’t find a style you like, please share your event details via email or WhatsApp. We'll send you a curated product album tailored to your needs. Inform us of the quantity and usage date, and a foreign trade manager will provide expert advice within an hour.
3. What are your terms of payment?
50% deposit before production, 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Employees follow system standards to ensure product consistency. Each item undergoes 100% inspection before packaging, with QC conducting random checks pre-delivery, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we offer sample orders. Spot samples are free, and for customized products, we provide free proofing or waive mold fees based on order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you prior to production commencement.
And ensure multiple reliable payment methods.
Once mass production starts, we provide a proofing sample for your approval and then adhere strictly to the approved production process.
Pre-payment for manufacturing is standard to cover raw materials, production line setup, and other essential resources, ensuring timely start and accurate delivery dates.
If you receive a faulty or poorly made product, our resolution process includes the following steps:
Inform our customer after-sales team immediately with detailed information. Our team will promptly assess the situation and find a resolution.
Provide evidence of the product quality issue through photographs, descriptions, or other relevant materials. This helps us understand the problem better.
Based on the issue's severity, we’ll offer solutions as per the contract and quality assurance policy, which may include refunds, repairs, or replacements.
We strive to ensure your satisfaction with our products and are committed to resolving any issues. Our goal is to build long-term relationships by delivering high-quality products and exceptional service.
Shenzhen Jianxin Handicraft Co., Ltd. boasts 20 years of expertise in crafting bespoke, high-quality trophies, MEDALS, badges, and commemorative coins.
A decade of foreign trade experienceOur extensive understanding of customer needs enables us to offer comprehensive business extensions. Should customers require additional procurement of supporting products, we have cultivated an extensive network of supply chains across China.
We assist customers in China to secure competitive prices along with superior quality and service assurance, significantly saving time and reducing costs.
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