| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2.Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3.What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4.Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why Choose Jianxin Handicraft?
1. Quality and Process Issues
Our factory resides in the vibrant city of Shenzhen, a global powerhouse of technology and innovation. This prime location affords us unparalleled access to cutting-edge enterprises and a rich pool of resources, ensuring that we remain at the forefront of the industry.
Our company boasts 26 state-of-the-art sets of equipment, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting machinery. These advanced technologies guarantee an efficient, precise production process while maintaining the highest standards of product stability and reliability.
Shenzhen's status as an international hub offers a vast market and extensive supply chain network. This allows us to seamlessly collaborate with clients worldwide, catering to diverse regional and industry requirements. We stay ahead of market trends, continuously innovating and upgrading our offerings to meet evolving customer needs.
2. How to Order?
If our current styles do not meet your requirements, please share your use scenario activities with us. We will recommend a curated product album tailored to your needs. Provide us with details such as quantity, size, material, and intended use date. Our foreign trade business manager will contact you within an hour, offering professional advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely! Our production lines are integrated with an ERP quality management system. Employees adhere to system standards, ensuring product consistency. We perform a 100% inspection before packaging and random QC checks before delivery. All products are shipped in compliance with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we welcome sample orders. Stock samples are provided free of charge, with customers only needing to cover the freight costs.
6. Customer Protection for Prepaid Orders: What If the Product is Incorrect or Poorly Made?
Before production begins, we will sign a formal specification contract with you.
We also offer multiple reliable payment methods to ensure security.
Upon initiating mass production, we will provide a proofing sample for your approval. The final products will be manufactured according to this approved sample's process.
Advance payments are typically required as we need to procure raw materials, configure production lines, and allocate other resources to meet your order. This ensures timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will take the following actions to resolve the issue:
Promptly notify our customer after-sales team with details of the problem. They will reach out to understand the issue and find a solution.
We will request detailed information about the quality issue, such as photos, descriptions, or other relevant evidence, to better understand the problem's nature and extent.
Based on the severity of the issue, we will provide a resolution in line with our contract terms and quality assurance policy. This may involve a refund, repair, or replacement of the product.
We are committed to ensuring your satisfaction with our products. We will work diligently with you to resolve any issues, aiming to build a long-term partnership and deliver high-quality products and exceptional service.
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