| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around 5-10 days.
2.Price for In-Stock Products
We also have some products available in stock. Please consult us for our product catalog, which includes details on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving, and the production cycle is generally within 2-3 days.
3.What we're doing
While we may not offer the lowest prices, we guarantee the highest quality. Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and our competitive advantage.
For further details, please consult our business team. Click here to contact us
4.Your choice
Customers can either provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation.(Crystal, glass, acrylic, wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically situated in the bustling tech hub of Shenzhen. Leveraging the city's status as a global science and technology innovation center, we benefit from access to cutting-edge enterprises and vast innovation resources.
Equipped with 26 state-of-the-art machines including molding, stamping, polishing, engraving, spraying, printing, and laser cutting apparatus, we ensure a seamless and precision-driven production process. This advanced equipment guarantees product quality that is both stable and reliable.
Moreover, Shenzhen's extensive market and supply chain networks empower us to effortlessly collaborate with clients both domestically and internationally, catering to diverse regional and industrial needs. Staying abreast of the latest market trends and information enables us to continually innovate and enhance our offerings.
2. How to order?
Can't find a style you like? Simply share your event details and preferences via email or WhatsApp. We'll then provide a curated product album tailored to your scenario. Inform us of the required quantity and usage date, and our experienced foreign trade business manager will reach out within an hour with expert guidance.
3. What are your terms of payment?
We require a 50% deposit before commencing production and the remaining 50% before shipment.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Employees adhere to stringent standards to ensure product uniformity. Every item undergoes 100% inspection prior to packaging and is subject to random QC checks before dispatch. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we gladly support sample orders. We even offer free spot samples. For custom products, we may provide complimentary proofing or waive mold fees depending on the order volume.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We commit to signing a formal specification contract before production begins.
Additionally, we offer multiple secure payment options.
Before mass production, a proofing sample will be provided for your approval, ensuring adherence to the agreed-upon production process.
Pre-payment is generally required to facilitate raw material purchases, production line setup, and allocation of necessary resources, ensuring timely manufacturing and precise delivery dates.
Should you receive a faulty or substandard product, we will undertake the following resolution steps:
Promptly inform our customer after-sales team with details of the issue. They will swiftly assess the situation and seek a resolution.
We may request detailed information about the product issue, such as photographs, descriptions, or other relevant evidence, to thoroughly understand the problem.
Depending on the issue's severity, we will provide an appropriate solution as per the contract and quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We aim for long-term cooperation, offering high-quality products and exceptional service while addressing any concerns you may have.
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