| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our premium products are primarily custom-made, and the images shown are purely for demonstration purposes. To provide an accurate quotation and production timeline, we need to understand your specific requirements for product size, material, process, and quantity.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also offer an exclusive selection of in-stock products. Please consult us for our detailed product catalog, including size, materials, and processes. The price will be determined based on your required quantity.
For in-stock blank products, we assemble and sign engravings, with a swift production cycle of 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee unparalleled quality.Our products are crafted using Shenzhen's cutting-edge technology and perfected processes, ensuring superior quality and a definitive competitive advantage.
For further details, please consult our dedicated business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization or choose from a diverse array of product styles we offer.
Opt for our meticulously crafted off-the-shelf styles, produced using standard molds, to save on mold costs while maintaining unmatched quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Crystal, glass, acrylic, and wood products do not require mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a vibrant hub of technological innovation. As one of the world's leading science and technology centers, Shenzhen boasts cutting-edge enterprises and unparalleled innovation resources.
With 26 sets of state-of-the-art equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we leverage advanced technologies to ensure a highly efficient and precise production process, guaranteeing the stability and reliability of product quality.
Furthermore, as an international metropolis, Shenzhen offers a robust market and extensive supply chain network. This enables us to efficiently collaborate with both domestic and international clients, addressing diverse regional and industrial needs. We stay attuned to the latest market trends, continually innovating and upgrading our product offerings and services.
2. How to order?
If our current styles do not meet your preferences, simply inform us of your specific use scenarios. We will recommend a curated product album tailored to your needs. Provide us with details such as quantity, size, material, and intended use date. Our foreign trade business manager will contact you within an hour to offer professional advice.
3. What are your terms of payment?
We require a 50% deposit before production commences and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely, our production lines are integrated with an ERP quality management system. Our team adheres to stringent standards to ensure product consistency. Every product undergoes a 100% inspection before packaging, followed by a random QC inspection before delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are free of charge; customers only need to cover the shipping costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We commit to signing a formal specification contract with you before production begins.
Additionally, we offer multiple secure payment methods.
Upon initiating mass production, we will provide a proofing sample for your approval, ensuring the final product adheres to the accepted sample's production process.
Our manufacturing processes typically require pre-payment to procure raw materials, set up production lines, and allocate resources to fulfill your order. This practice guarantees timely commencement of manufacturing and accurate delivery schedules.
If you receive a product that is faulty or poorly manufactured, we will take the following corrective actions:
Promptly notify our customer after-sales team about the issue with relevant details. Our team will contact you swiftly to understand the problem and devise a solution.
We will request detailed information regarding the product quality issue, such as photographs, descriptions, or any other pertinent evidence. This helps us accurately assess the nature and extent of the problem.
Based on the severity of the issue, we will offer a resolution aligned with our contract terms and quality assurance policy. This might include a refund, repair, or replacement of the product.
We are committed to ensuring your satisfaction with our products. We will collaborate closely with you to resolve any issues, aiming for long-term cooperation by providing high-quality products and exceptional service.
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