1. Pricing for Custom Orders
Our esteemed products are crafted to order, and the displayed images serve only as references. To provide you with an accurate quote and timeline, we must understand your unique requirements regarding size, material, process, and quantity.
Typically, the production period for custom items spans around 5-10 days.
2. Pricing for In-Stock Items
We maintain a selection of in-stock items. Please reach out to us for our comprehensive product catalog, which details sizes, materials, and processes. Pricing will be determined based on your order quantity.
For in-stock blank products, we only need to assemble and engrave, resulting in a production cycle of approximately 2-3 days.
3. Our Commitment
Although our prices may not be the lowest, our commitment to the highest quality is unwavering.Our medals are crafted using Shenzhen's state-of-the-art technology and perfected processes, ensuring unmatched quality and a competitive edge.
For more detailed information, please consult with our dedicated business team. Click here to contact us
4. Your Customization Options
Customers have the option to provide their custom design images or select from our diverse range of product styles.
Choose from our ready-made styles, crafted with standard molds, to avoid mold costs while retaining superior quality.
Opt for bespoke styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
5. Cost-Saving Considerations
For orders under $500, shipping costs may surpass the product value.(Carefully consider the value of your order to optimize cost savings)
Our business manager will calculate the specific freight costs in collaboration with the freight company, or customers may choose their preferred shipping partners.
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, leveraging the advantages of this high-tech metropolis. As a global science and technology innovation hub, Shenzhen boasts world-leading tech enterprises and abundant innovation resources.
The company is equipped with 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more. These state-of-the-art technologies ensure an efficient and precise production process, while maintaining the stability and reliability of product quality.
Furthermore, Shenzhen, as an international city, offers an extensive market and a robust supply chain network. This enables us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industry-specific needs. We stay ahead by swiftly accessing the latest market information and trends, continuously innovating and enhancing our products and services.
2. How to order?
If our styles do not meet your preferences, simply inform us about your event or usage scenario. We will recommend a product album tailored to your needs. Provide details such as quantity, size, material, and usage date. Our foreign trade business manager will contact you within 1 hour with expert advice.
3. What are your terms of payment?
50% deposit before production, 50% balance before delivery
4. Quality control guarantee for large quantities of goods?
Absolutely, all production lines are integrated with an ERP quality management system. Employees adhere to system-defined standards, ensuring product consistency. We perform 100% inspections before packaging and conduct random QC checks before delivery. All products are shipped according to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we welcome sample orders. Stock samples are provided free of charge; customers need only cover the freight costs.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before commencing production.
And provide multiple reliable payment methods.
During mass production, we will offer a proofing sample for your approval, ensuring production aligns with the sample's standards.
Typically, our manufacturing processes are pre-paid. This is necessary to purchase raw materials, set up production lines, and allocate resources to meet your order timelines, ensuring timely manufacturing and accurate delivery dates.
Should you receive a faulty or poorly manufactured product, we will take the following steps to resolve the issue:
Promptly inform our customer after-sales team of the issue and provide relevant details. They will quickly reach out to understand the problem and find a solution.
We will request detailed information about the quality issue—such as photographs, descriptions, or other relevant evidence—to better understand the nature and extent of the problem.
Depending on the severity of the issue, we will offer a solution in line with the contract terms and quality assurance policy, which may include a refund, repair, or product replacement.
We strive to ensure your satisfaction with our products and are committed to resolving any issues collaboratively. Our goal is to build long-term partnerships by providing high-quality products and exceptional service.
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