| Customization: | Available |
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| Clarity: | VVS |
| Color: | Black, Brown, Green, Purple, Red, Silver, Transparent, White, Yellow |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Customized Product Pricing
Our offerings are predominantly custom-made, with images serving for illustrative purposes. To offer a precise quotation and timeline, we need detailed information about your desired product specifications, including size, material, process, and quantity.
The typical production timeline for custom products is approximately 5-10 days.
2. In-Stock Product Pricing
We also provide readily available stock items. Please reach out for our comprehensive product catalog, detailing size, materials, and processes. Pricing will be based on the quantity required.
For blank products in stock, assembly and signature engraving are all that’s needed, with a production cycle of typically 2-3 days.
3. Our Commitment
While we may not always offer the lowest prices, we are committed to delivering superior quality.Our products are crafted using Shenzhen's cutting-edge technology and refined processes, ensuring exceptional quality and maintaining our competitive edge.
For more information, please contact our dedicated business team. Click here to get in touch with us
4. Your Options
Customers can submit their own design images for customization or select from our extensive range of product styles.
Choose from our readily available styles, produced using standard molds, to avoid additional mold costs while ensuring high quality.
Opt for custom styles that require precise, meticulously redesigning drawings for mold creation. (Note: Crystal, glass, acrylic, and wood products do not need mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a city renowned for its high-tech advancements. As a global hub for innovation, Shenzhen boasts world-leading technology enterprises and a wealth of innovative resources.
The company is equipped with 26 sets of advanced machinery, including molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment. This state-of-the-art technology ensures an efficient, precise production process, and guarantees the stability and reliability of product quality.
Additionally, Shenzhen's status as an international city provides access to a vast market and a robust supply chain network. We easily collaborate with both domestic and international clients to cater to a variety of regional and industry needs. This strategic location allows us to stay abreast of the latest market trends and continuously innovate and upgrade our products and services.
2. How to order?
If our current selection does not meet your needs, please share your specific requirements and use scenario with us via email or WhatsApp. We will promptly send you a tailored product catalog for your selection. Provide us with the desired quantity and usage date, and our foreign trade manager will contact you within an hour with expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. This ensures all employees follow stringent standards, guaranteeing product consistency. Every product undergoes 100% inspection before packaging, with random QC checks before delivery. All products are shipped in compliance with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. We offer free spot samples and can provide free proofing or waive mold fees for custom products, depending on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize the agreement with a detailed contract before production begins.
Additionally, we offer multiple reliable payment methods.
Prior to mass production, we provide a proofing sample for your approval, ensuring subsequent manufacturing aligns with the accepted sample.
Upfront payment is typically required as we need to procure raw materials, set up production lines, and allocate other resources to your order. This approach ensures timely manufacturing and precise adherence to delivery schedules.
Should you receive a defective or subpar product, we will take the following steps to resolve the issue:
Promptly inform our customer after-sales team about the issue. They will swiftly get in touch to understand the specifics and work towards a resolution.
We will request detailed information about the product issue, including photos, descriptions, or any other relevant evidence. This assists us in accurately identifying and addressing the problem.
Based on the severity, we will provide a solution as per the contract and quality assurance policy, which may include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction with our products. We are dedicated to resolving any issues collaboratively, aiming to establish long-term partnerships and deliver high-quality products and exceptional service.
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