| Customization: | Available |
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| Certificate: | SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Support payment in USD |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Pricing for Customized Products
Our bespoke products are crafted to meet your unique specifications, with the displayed images serving as examples. To provide you with a precise quote and production timeline, we need details on the desired size, material, manufacturing process, and quantity.
Typically, the production timeline for custom products spans approximately5-10 days.
2. Pricing for In-Stock Products
We also maintain an inventory of select products. Please reach out to us for our comprehensive catalog, which outlines the sizes, materials, and processes available. Pricing will be contingent on your required quantity.
In-stock blank products require only assembly and engraving, with a production timeline of typically 2-3 days.
3. What We Offer
While we may not boast the lowest prices, we assure you of unparalleled quality.Leveraging Shenzhen's cutting-edge technology and refined processes,we deliver superior products, maintaining our competitive edge.
For more detailed information, please contact our expert business team. Click here to get in touch with us
4. Your Options
Customers can either submit their own design images for bespoke customization or choose from our diverse selection of product styles.
Opt for our ready-made styles, crafted using standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that necessitate meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold creation)
Why Choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, taking full advantage of this cutting-edge city's resources. Renowned as a global hub of science and technology, Shenzhen boasts world-leading enterprises and an abundance of innovative resources.
Equipped with 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, our company ensures a highly efficient and precise production process. These technologies guarantee the stability and reliability of our product quality.
Shenzhen’s status as an international metropolis offers us unparalleled market and supply chain networks. This facilitates seamless collaboration with both domestic and international clients, catering to diverse regional and industrial needs. We stay ahead by accessing the latest market trends and continuously innovating and upgrading our products and services.
2. How to Order?
If you’re not satisfied with the current styles, simply inform us of your intended use scenario. We will suggest a product album tailored to your needs. Provide details such as quantity, size, material, and intended usage date, and our foreign trade business manager will reach out within 1 hour to offer professional advice.
3. What Are Your Terms of Payment?
A 50% deposit is required before production, and the remaining 50% balance is due before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. All our production lines feature an ERP quality management system. Employees adhere strictly to system standards, ensuring product consistency. We conduct a 100% inspection before packaging and additional random QC checks before delivery. All products are shipped in compliance with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, sample orders are welcome. We provide stock samples free of charge, with clients only responsible for the freight.
6. Customer Protection - What if the Product Shipped is Incorrect or Poorly Made?
We commit to signing a formal specification contract before commencing production.
Additionally, we offer several reliable payment methods.
Upon starting mass production, we will provide a proofing sample for your approval before proceeding according to the sample's production process.
Typically, we require pre-payment to cover raw material costs, configure production lines, and allocate necessary resources. This ensures timely manufacturing and accurate delivery dates.
Should you receive a faulty or poorly manufactured product, we will take the following steps to rectify the issue:
Promptly inform our customer after-sales team with relevant details. They will contact you to understand the problem and seek a resolution.
We will request detailed information about the product quality issue, such as photographs, descriptions, or other relevant evidence, to better comprehend the problem.
Based on the problem's severity, we will offer a solution aligned with the contractual terms and our quality assurance policy. This may include a refund, repair, or replacement of the product.
Our goal is your satisfaction. We aim to establish long-term cooperation by resolving any issues and providing you with high-quality products and excellent service.
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