| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Price for Customized Products
Our offerings are predominantly bespoke, with the images displayed serving illustrative purposes only. To furnish an accurate quotation and production schedule, we require details regarding your specific needs in terms of product size, material, manufacturing process, and quantity.
The production timeline for custom products typically spans 5-10 days.
2. Price for In-Stock Products
We maintain an inventory of select products. Please reach out to us for our comprehensive product catalog, featuring details on sizes, materials, and manufacturing processes. Pricing is contingent upon the quantity required.
For in-stock blank items, the process is streamlined to assembly and engraving, with a production cycle generally within 2-3 days.
3. Our Commitment
While we may not boast the lowest prices, we unequivocally promise unparalleled quality.Crafted utilizing Shenzhen’s cutting-edge technology and refined processes, our products stand at the pinnacle of quality, ensuring our continued competitive edge.
For additional information, please engage with our business team. Click here to contact us
4. Your Options
Customers are welcome to submit their own design images for custom creations or select from a diverse array of styles we offer.
Opting for our ready-made styles, produced with standard molds, presents a cost-effective solution without any compromise on quality.
Choosing custom styles necessitates meticulously crafted drawings for precise mold creation (Note: Crystal, glass, acrylic, and wood items do not require mold manufacturing).
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a world-renowned high-tech hub. This prime location enables us to leverage top-tier technology and innovation resources from leading enterprises globally.
With a cutting-edge array of 26 sets of molding, stamping, polishing, engraving, spraying, printing, and laser cutting equipment, our company ensures a highly efficient and precise production process. This state-of-the-art technology guarantees the stability and reliability of our product quality.
Shenzhen’s international market and extensive supply chain network allow us to collaborate effortlessly with both domestic and international clients. We stay ahead of market trends and continuously innovate to meet diverse regional and industry needs, ensuring our products and services are always top-notch.
2. How to order?
If you can't find a style you like, please share your event details via email or WhatsApp. We will curate a product album tailored to your scenario. Provide us with the product quantity and usage date, and our foreign trade business manager will contact you within an hour with professional advice.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are guided by an ERP quality management system, ensuring consistent standards. We perform 100% inspections before packaging and conduct random QC checks before delivery, adhering to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we offer sample orders. Spot samples are free, and customized products may also come with free proofing or waived mold fees, depending on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We sign a formal specification contract with you before commencing production.
Moreover, we offer multiple reliable payment methods.
Upon initiating mass production, we provide a proofing sample for your approval and then proceed according to this sample’s production process.
Pre-payment is standard as it allows us to purchase raw materials, set up production lines, and allocate resources to meet your order, ensuring timely manufacturing and accurate delivery dates.
If the received product is faulty or poorly made, we will address the issue as follows:
Notify our customer after-sales team promptly with problem specifics. They will quickly assess the situation and work towards a resolution.
We may request detailed information, including photographs and descriptions, to better understand the problem’s nature and extent.
Solutions will be provided based on the contract terms and our quality assurance policy. This could include a refund, repair, or replacement of the product.
Our commitment is to ensure your satisfaction. We aim to resolve any issues collaboratively, striving for long-term cooperation by delivering high-quality products and excellent service.
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