| Customization: | Available |
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| Certificate: | BSCI, ISO9001, SGS, Bureau Veritas |
| Clarity: | VVS |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Customized Product Pricing
Our exquisite products are predominantly tailor-made. The images displayed are solely for illustration. To furnish you with an accurate quote and timeline, we require detailed information regarding your specific needs, including product size, material, process, and quantity.
The typical production timeframe for bespoke items is approximately5-10 days.
2. In-Stock Product Pricing
We also boast a selection of in-stock items. Please reach out for our comprehensive catalog, detailing sizes, materials, and processes. Pricing will be based on your required quantity.
For blank in-stock products, assembly and signature engraving are all that's needed, with a swift production cycle generally within 2-3 days.
3. Our Commitment
While our prices may not be the lowest, we unequivocally assure unparalleled quality.Our masterpieces are crafted utilizing Shenzhen's cutting-edge technology and perfected processes,ensuring exceptional quality and a distinct competitive edge.
For comprehensive details, please consult with our dedicated business team. Click here to get in touch with us
4. Your Selection
Customers are welcomed to provide personal design images for bespoke creations or choose from our diverse range of offered styles.
Select our ready-made styles, crafted with standard molds, to economize on mold expenses without compromising excellence.
Opt for custom designs requiring intricately redrawn designs for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not necessitate mold manufacturing)
Why choose Jianxin process?
1. Quality and process issues
Our factory is strategically located in Shenzhen, a preeminent hub of global science and technological innovation. Leveraging the city's cutting-edge enterprises and rich innovation resources, we are uniquely positioned to deliver top-tier products.
Equipped with 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, Shenzhen Jianxin Handicraft Co., Ltd. ensures a production process that is both efficient and precise. Our advanced technology guarantees product stability and reliability.
Shenzhen's status as an international city provides access to an extensive market and a robust supply chain network. This allows us to seamlessly collaborate with clients worldwide, cater to diverse regional needs, and swiftly tap into the latest market trends, constantly innovating and upgrading our offerings.
2. How to order?
Should our current offerings not meet your needs, please contact us via email or WhatsApp with your event details. We will provide a curated product catalog tailored to your scenario. Share your preferred quantity and usage date, and our foreign trade manager will connect with you within an hour, offering expert advice.
3. What are your terms of payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Adherence to these rigorous standards ensures product consistency, with 100% inspection before packaging and random QC checks before delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we accommodate sample orders. Spot samples are complimentary, and for customized products, we may offer free proofing or waive mold fees based on the order volume.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will formalize our agreement with a detailed specification contract prior to commencing production.
Additionally, we offer multiple secure payment methods for your convenience.
Before mass production begins, we will provide a sample for your approval, ensuring the subsequent production matches this prototype.
Prepayments allow us to procure raw materials, set up production lines, and allocate resources efficiently, thus ensuring timely manufacturing and accurate delivery schedules.
Should you receive a defective or substandard product, we adhere to a structured resolution process:
Report the issue and relevant details promptly to our after-sales team. They will reach out promptly to understand the issue and devise a solution.
We may request detailed evidence of the quality issue, such as photographs or descriptions, to better gauge the problem.
Based on the issue's severity, we will offer a resolution in line with our contract and quality assurance policy, which could include a refund, repair, or replacement.
We are committed to ensuring your satisfaction and are ready to work with you to resolve any issues. Our goal is to foster long-term cooperation by providing high-quality products and exceptional service.
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